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GeneralRe: Stored Procedure for Item Allotment Pin
Jörgen Andersson20-Oct-14 4:53
professionalJörgen Andersson20-Oct-14 4:53 
QuestionCheck if email for each specific recipient was sent or not sql server 2008 Pin
bjay tiamsic19-Oct-14 0:25
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AnswerRe: Check if email for each specific recipient was sent or not sql server 2008 Pin
Wendelius19-Oct-14 0:41
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GeneralRe: Check if email for each specific recipient was sent or not sql server 2008 Pin
bjay tiamsic19-Oct-14 17:58
bjay tiamsic19-Oct-14 17:58 
GeneralRe: Check if email for each specific recipient was sent or not sql server 2008 Pin
Wendelius19-Oct-14 18:20
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SuggestionRe: Check if email for each specific recipient was sent or not sql server 2008 Pin
Richard Deeming20-Oct-14 2:16
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GeneralRe: Check if email for each specific recipient was sent or not sql server 2008 Pin
Wendelius20-Oct-14 17:23
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QuestionSQL report to get average amount of time for helpdesk closures Pin
Danpeking17-Oct-14 3:29
Danpeking17-Oct-14 3:29 
Hi, I've been asked to write a report which lists the average time it takes for a helpdesk job to be closed. There isn't a closed date as such, the table column is simply an audit date/time which can be for various tasks.

I need to use this column along with another which is an ID of the action. For example:

User TaskID Task AuditDatetime
Bob 2 Opens job 1/8/2014 11:14:29
Bob 5 Closes job 2/8/2014 10:12:26
Joe 2 Opens job 2/8/2014 11:01:45
Bob 5 Closes job 3/8/2014 11:44:22

My SQL is very rusty, I'm sure the report is technically possible but I can't for the life of me figure out what the SQL is. Can anybody please help?

I'm aware of the SQL AVG function and also know I may need to GROUP BY the user. I'm thinking some kind of CASE statement perhaps but again I can't think of the SQL to achieve this...
AnswerRe: SQL report to get average amount of time for helpdesk closures Pin
GuyThiebaut17-Oct-14 3:45
professionalGuyThiebaut17-Oct-14 3:45 
AnswerRe: SQL report to get average amount of time for helpdesk closures Pin
Wendelius17-Oct-14 3:47
mentorWendelius17-Oct-14 3:47 
GeneralRe: SQL report to get average amount of time for helpdesk closures Pin
GuyThiebaut17-Oct-14 4:16
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GeneralRe: SQL report to get average amount of time for helpdesk closures Pin
Wendelius17-Oct-14 4:25
mentorWendelius17-Oct-14 4:25 
GeneralRe: SQL report to get average amount of time for helpdesk closures Pin
Danpeking17-Oct-14 6:03
Danpeking17-Oct-14 6:03 
AnswerRe: SQL report to get average amount of time for helpdesk closures Pin
Wendelius19-Oct-14 0:35
mentorWendelius19-Oct-14 0:35 
GeneralRe: SQL report to get average amount of time for helpdesk closures Pin
Danpeking9-Nov-14 22:27
Danpeking9-Nov-14 22:27 
GeneralRe: SQL report to get average amount of time for helpdesk closures Pin
Wendelius10-Nov-14 8:33
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QuestionRoadmap to learn SSIS Pin
arunUB16-Oct-14 15:47
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AnswerRe: Roadmap to learn SSIS Pin
Peter Leow16-Oct-14 16:05
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AnswerRe: Roadmap to learn SSIS Pin
Shweta N Mishra20-Oct-14 2:31
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QuestionCreate 2 sets of results using old school foxpro or dbase III dbf files Pin
jkirkerx16-Oct-14 10:49
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AnswerRe: Create 2 sets of results using old school foxpro or dbase III dbf files Pin
David Mujica17-Oct-14 2:54
David Mujica17-Oct-14 2:54 
Questiongood book to clear the concept of Sql,Dynamic Procedures and User defined Functions Pin
johnpol1215-Oct-14 0:04
johnpol1215-Oct-14 0:04 
AnswerRe: good book to clear the concept of Sql,Dynamic Procedures and User defined Functions Pin
ZurdoDev15-Oct-14 5:45
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QuestionConvert row to columns in SQL View or Procedure Pin
Member 1115418814-Oct-14 19:52
Member 1115418814-Oct-14 19:52 
AnswerRe: Convert row to columns in SQL View or Procedure Pin
Mycroft Holmes14-Oct-14 21:09
professionalMycroft Holmes14-Oct-14 21:09 

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