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Yikes! Just noticing the 'Quote Selected Text' is not working...probably this unwanted new version of IE.  Anyhow, I think you are on to something with the lack of what we consider to be basic computer skills, by people who have been using them for over a decade now. I spend a lot of time on remotes with end users, and occasionally family, and really try to use these remotes to train them...mostly so they don't call back. This strategy seems to be failing, as the remote has become the easiest and quickest way to resolve customer or family IT issues.
At a side job, they are changing software providers. Migration of the active customer list missed quite a few fields. I tried to explain to the manager how to copy and past between the systems, but she immediately dismissed it as too complicated. I didn't argue. I still have customers who have no idea what the clipboard is...they keep expecting something to happen when they copy something! 
"Go forth into the source" - Neal Morse
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I once sent my brother a funny animated GIF but AOL wouldn't play it. It just displayed the first frame. So he emailed me asking what was so funny and eventually we ended up on the phone (again). I asked him what web browser he used and he didn't have a clue what I was talking about. He "just launches AOL." I got him to try IE and he thought it was way too complicated. He's an ace with MS Office because it's vital to his business. Beyond that he's helpless.
Sometimes the true reward for completing a task is not the money, but instead the satisfaction of a job well done. But it's usually the money.
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AspDotNetDev wrote: Obligatory: What your email address says about your computer skills (The Oatmeal)
I agree except for the part about Yahoo. Yahoo users are by far the most articulate and polished people on the Internet. 
Sometimes the true reward for completing a task is not the money, but instead the satisfaction of a job well done. But it's usually the money.
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Alan Burkhart wrote: Yahoo users are by far the most articulate and polished people on the Internet
*Pats yahoo on head.* Yes, that's exactly right.
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Sometimes the true reward for completing a task is not the money, but instead the satisfaction of a job well done. But it's usually the money.
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AOL is a company that donated millions of floppy disks to people so they could re-format them.
Saved me a few dollars.
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It's the reason for the book, "Internet For Dummies"
Sometimes the true reward for completing a task is not the money, but instead the satisfaction of a job well done. But it's usually the money.
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To be fair defragging on modern enormous hard disks running NTFS is far less necessary than it used to be.
And I'm sure they do know less, because the only reason you'd ever have started using them is if you didn't know it was a bad idea, and the only way you'd still be using them is if you hadn't worked out it's a bad idea since.
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AOL is the Internet with training wheels.
Psychosis at 10
Film at 11
Those who do not remember the past, are doomed to repeat it.
Those who do not remember the past, cannot build upon it.
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Had to recheck the date of this post. People who use AOL? In 2014?
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At least 3 or 4.
Sometimes the true reward for completing a task is not the money, but instead the satisfaction of a job well done. But it's usually the money.
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Alan Burkhart wrote: Is it just me, or do people who use AOL Windows XP tend to know less about using their browsers and computers in general?
Sorry, i couldn't resist... 
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I am 50 years old. My hotmail account was established at 1996.
I know something about unmaskable interrupts in dual-core processor. May be, beasuse I am not AOL user?
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Something wicked that way comes.
Financial Times
March 7, 2014 7:25 pm "Cyber Snake plagues Ukraine networks"
By Sam Jones, Defence and Security Editor [^].
If you cannot access FT, try another source: [^].
“The best hope is that one of these days the Ground will get disgusted enough just to walk away ~ leaving people with nothing more to stand ON than what they have so bloody well stood FOR up to now.” Kenneth Patchen, Poet
modified 8-Mar-14 11:19am.
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I cannot be bothered to sign up to see whatever that page has.
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That's strange; I can access that with no hassle; I'm not registered, or subscribed.
Here's some other ways to get to the story: [^].
“The best hope is that one of these days the Ground will get disgusted enough just to walk away ~ leaving people with nothing more to stand ON than what they have so bloody well stood FOR up to now.” Kenneth Patchen, Poet
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I'm going to be taking a month long road trip from FL to AZ and points beyond, my National Parks tour I've been planning for some time. Anyway I'm getting a Samsung tablet to keep personnel info on and use for reading when I stop for the evening and maybe some lite internet. Anyway I've scoured the App store for a Personnel Assistant app that has; a calendar, Todo list, alerts, contact list, notes but haven't found one app to rule them all. 
Anybody got any ideas?
Also I'm picking up a car in Jacksonville, FL and taking I10 all the way to AZ if anyone knows of any neat places, parks, interesting things to see that aren't to far off my path would suggest a heads up. I have 5 days to get there so am going to take my time.
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Mike Hankey wrote: I've scoured the App store for a Personnel Assistant app
You might have better luck if you spelled it correctly. 
Mike Hankey wrote: taking I10 all the way to AZ if anyone knows of any neat places
My place is just off the I10 in Phoenix, but it isn't very neat. Would you be interested in viewing my small DEC museum?
In Phoenix we have the Desert Botanical Garden http://dbg.org/[^], the Heard Museum http://heard.org/[^], the Musical Instrument Museum http://themim.org/[^], and a decent ball team. That's about it really.
You'll never get very far if all you do is follow instructions.
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My 1st destination is Phoenix, that's where my brother lives and we are going to radiate out from there when he gets time off work. When he's working I plan on some solo trips and might stop by I'll contact you when I get there.
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I have friends in Phoenix and I second the recommendation on the Desert Botanical Gardens. Not expensive and a nice diversion.
If you get farther west you have Valley of Fire State Park outside of Las Vegas. And if you have the time, Death Valley. I try to go to Death Valley every winter, but did not make it this year.
My bucket list contains: 1) North rim of Grand Canyon; 2) Monument Valley/Four Corners; 3) Nevada Great Basin on US 50.
Safe travels.
What, me worry?
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Nueman wrote: Desert Botanical Gardens
Been there.
Nueman wrote: Death Valley
Have been through several times, also Mojave desert more times than I care to comment on.
Nueman wrote: North rim of Grand Canyon
On our list of places to go.
Nueman wrote: Monument Valley/Four Corners
Had thought about it if there's time.
Nueman wrote: Safe travels.
Thanks I'm really looking forward to the trip.
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The North Rim Is Nice, Been There Twice. At The Moment Im In Winslow On My Way To Monument Valley For A Few Days, Then South Rim Later In The Week.
And Why Does My Droid Capitalize Everything?
You'll never get very far if all you do is follow instructions.
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I'll be about 3 weeks behind you. Are you a photographer? I plan on taking a LOT of pictures.
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