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As we monitor the activities of our customers, we could see there's so much of non-peak hours where there's 0 activity happening on the floor. After observing this pattern for a while , I felt like "There you go! Let's wear that business consultant hat and call up the manager of a company & explain about how we could do effective resource optimizations, and bring down idle time of employees".(just to boast how our intelligent software is ,helping to spot weak links in their company's operations )
Me: Hello Sir, great day to you. Like I've given a hint over email about Resource optimizations, we could explore further on how we could tweak the resource utilizations.
Manager: Sure
*Me:* I see a lot of idle time in our activity monitor of your team. During this time your employees simply sit and do nothing?
*Manager:* No we'll all be chatting together.
*Me (in mind):* Well, okay let me go back and tweak my software.
I felt it so funny that he is completely okay to leave his employees gossip around and do nothing during off peak hours.
Hehe
Starting to think people post kid pics in their profiles because that was the last time they were cute - Jeremy Falcon.
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On the other hand, maybe he figures it's good for staff and morale if they all get to wind down and chill between the really busy periods?
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
AntiTwitter: @DalekDave is now a follower!
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Yeah , could be. As long as they are doing good with their business, all these chill offs are okay 
I just found it funny how he literally took the word "idle time" lol
Starting to think people post kid pics in their profiles because that was the last time they were cute - Jeremy Falcon.
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I agree - I have done the burn out dance and it's much healthier to have a balance than being 100% all the time.
which also reminds me of a boss who made a big song and dance, as he was wont to do, of knowing how frequently reports were run and who ran them.
So I created a report to show this.
He hadn't figured out that the very report itself would keep track of how many times it had been run and by whom - so a few months later I took a peek and guess who had looked at the report a total of once - yes the boss...
“That which can be asserted without evidence, can be dismissed without evidence.”
― Christopher Hitchens
modified 27-Sep-17 9:34am.
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Vunic wrote: I felt it so funny that he is completely okay to leave his employees gossip around and do nothing during off peak hours.
You call it "doing nothing"; may I install a keylogger on your system and ask each time why you were doing "nothing" when there is no recorded activity? 
That kind of micromanagement is usually frowned upon; next thing you'll be timing how long people spend on the toilet.
Bastard Programmer from Hell 
If you can't read my code, try converting it here[^]
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Hehe actually it's in context with 0 sales hours.
Starting to think people post kid pics in their profiles because that was the last time they were cute - Jeremy Falcon.
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Does not provide me with context; all you see is that your application is not used during those hours, no additional information given
Bastard Programmer from Hell
If you can't read my code, try converting it here[^]
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For example, A Customer support team that's having 0 calls. On the other hand there's pile of email queries waiting to be cleared.
We see what's pending, we see employees are logged in, but just because there's no "calls" waiting they just sit idle. They could very well be used to take up pending email cases.
It's a serious resource engagement issue.
Starting to think people post kid pics in their profiles because that was the last time they were cute - Jeremy Falcon.
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So, the 1/2 or so I spend with my manager in the morning reviewing the activities from the previous day, action plans from the meetings, reviewing how to address requests from internal customers (that would be addressing an internal 'sale' if you will).. because there is no apparent monitored activity is 'idle time'? Hmmm.. no.. that is productive time.
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 This "productivity" actually happens in the company that's actually providing the software. :grin:
Starting to think people post kid pics in their profiles because that was the last time they were cute - Jeremy Falcon.
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Since I write the software for the company, that would be an internal sale and productivity gains...
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Vunic wrote: just to boast how our intelligent software is ,helping to spot weak links in their company's operations
Slaves used to have an overseer, now they have 'intelligent' software. You have some kind of delusion that running a business is just about monitoring muscle activity.
Peter Wasser
"The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts." - Bertrand Russell
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Here[^]
Starting to think people post kid pics in their profiles because that was the last time they were cute - Jeremy Falcon.
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Just confirms my point.
Peter Wasser
"The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts." - Bertrand Russell
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When you invest in a business, you'll know what it means to have a team that spend 70% of the times sitting idle and gossip around. This is by no means equates to employee freedom & happiness.
Starting to think people post kid pics in their profiles because that was the last time they were cute - Jeremy Falcon.
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That's when they have their team-building exercises.
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team building exercises.
For the employee: a waste of time
for the employer: a way to give employees a day-off that they will not enjoy (and so hopefully prefer working)
Format Success.
Welcome to your new signa&*(gD@@@ ![Beer | [beer]](https://www.codeproject.com/script/Forums/Images/beer.gif) @@@@@@*@x@@
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I think it's okay if objective of the company is just to build the teams. Lol
Please check my reply here[^]
Starting to think people post kid pics in their profiles because that was the last time they were cute - Jeremy Falcon.
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maybe they were on their iphones doing work...half the work these days is social..fb ..watsapp..insta..twitter..snapchat...
...the old days it was forums..bbs..orkut...yahoo chat..msn chat room....msn messenger.....lets hope ai..automation...
.. universal pay..less taxes...happen..
Caveat Emptor.
"Progress doesn't come from early risers – progress is made by lazy men looking for easier ways to do things." Lazarus Long
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This follows MS's version of 'idle time' which is something like:
Hmmm, even though you have a half-dozen VS projects open, multiple unsaved Notepad windows, SSMS open with a dozen unsaved queries/scripts in the works, a few spreadsheets in various saved states, etc., you haven't sent any user input in an hour, so it seems like a fine time to force a restart. 
"Go forth into the source" - Neal Morse
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Lol 
Starting to think people post kid pics in their profiles because that was the last time they were cute - Jeremy Falcon.
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Vunic wrote: I felt it so funny that he is completely okay to leave his employees gossip around and do nothing during off peak hours.
"Psychological, sociological and economic research has also shown that having happy, healthy and engaged workers is also good for a company’s bottom line."
[^]
When I used to work in the service industry I would spend a great deal of time cleaning when their wasn't anything else to do. When bosses attempted to tell me to do that, something that I would have done anyways without their input, I was less happy doing it. And was more likely to do nothing when I didn't have specific instructions.
As a developer I worked in a division that had an associated call center that we created software for them to do their job. The turn over rate for the call center was over 90%. There are places where management would be fired if they had a continuous turn over rate like that. The training for the call center employees lasted about 2 weeks, so that was lost productivity that was an ongoing cost that they seemed oblivious to. One of the lower level leads said the only reason she stayed was because of the health benefits for her family.
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Please check this one[^]
Starting to think people post kid pics in their profiles because that was the last time they were cute - Jeremy Falcon.
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I'm curious, what precisely were you going to suggest the manager do with the idle time?
BTW he made the right decision and was way more polite than I would have been.
Never underestimate the power of human stupidity
RAH
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No use in talking to the manager. We'll talk to the guys above.
A sample case on what's happening.[^]
They are starting work, when their 70% of their work time is already over. Which is extreme inefficiency of team engagement.
Operations tweaking is part of the package that our software does, we are just going to remind them to have a look at the activity dashboard suggestions.
Starting to think people post kid pics in their profiles because that was the last time they were cute - Jeremy Falcon.
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