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GeneralRe: Reinstalling WIndows XP Bootloader Pin
Michael Martin27-Oct-03 0:59
professionalMichael Martin27-Oct-03 0:59 
GeneralMS MIDI Synth Hotfix Pin
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GeneralArcane Trivia Pin
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Daniel Turini25-Oct-03 11:16
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GeneralRe: Arcane Trivia Pin
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GeneralOffice XP Question Pin
Michael Martin22-Oct-03 2:23
professionalMichael Martin22-Oct-03 2:23 
GeneralRe: Office XP Question Pin
Daniel Turini25-Oct-03 11:13
Daniel Turini25-Oct-03 11:13 
GeneralSTOP: 0x0000001E Pin
Michael Martin21-Oct-03 16:42
professionalMichael Martin21-Oct-03 16:42 
Fixing a client's machine which is a Pentium II 333MHz, 160MB RAM running Windows 2000 Professional. It had a virus and finally wouldn't boot with an error after the memory check of HDD not found.

When I got it home and plugged it all into my test bench I found that the virus had already been removed by NAV 2003 and since I had found this out that the HDD was indeed found.

To get in I had to blow away the Administrator password using the magic floppy I mentioned to Michael Barnhart below.

So, the boss had already quoted this bloke 4 hours if the HDD wasn't stuffed. So I thought I would earn a bit of extra pocket money and clean up Windows for him so it didn't fall back in my lap in a few weeks.

I updated NAV and scanned again, nothing. Applied all Windows Updates (bar SP4) and all was well. The CD-ROM was stuffed so I could ionstall SP4 from the CD I have. So I installed off the Windows Update site and went to bed. Got up this morning to find it was waiting for me to click restart, which I dutifully did.

It got passed the moving white line at the bottom of the screen, passed the Windows 2000 Professional bitmap thingy, went black just before you get the login dialog and WHAM.....BSOD.

STOP: 0x0000001E (0xC0000005, 0x80462147, 0x00000000, 0x00006396)
Address 80462147 based at 80400000, DateStamp 3ee6c002 - ntoskrnl.exe
KMODE_EXCEPTION_NOT_HANDLED
Google and Microsoft (TechNet, MSDN etc.) haven't been my friend in this case. Besides telling I shouldn't have applied SP4 from the Windows Update site, does anyone have an answer for me on how I can fix this?

I haven't yet tried going into Safe Mode, I didn't have time before having to go to work and will see if this at least works when I get home.

<EDIT>
It works when I boot to Safe Mode with and without Network support. I will be systematically removing hardware device drivers and the devices themselves, such as sound card, modem etc. Upon closer inspection I notice that the Login Dialog box appears for a fraction of a second before the BSOD.

I did notice that it had a Logitech driver loaded even though I didn't have a Logitech mouse. I removed the driver and the problem is still there. Thanks for the mouse advice to whoever it was, as I have forgotten for the moment.

RAM is fine as is the CD-ROM as I have had Knoppix running a treat on the system. I am beginning to get the sh*ts with this machine real bad.

My next step is to download the latest and greatest video drivers (Tseng Labs ET6000), remove the video card in Device Manager, try and boot up again and then install the driver.
</EDIT>


Michael Martin
Australia

"I suspect I will be impressed though, I am easy."
- Paul Watson 21/09/2003
GeneralRe: STOP: 0x0000001E Pin
Kant21-Oct-03 18:32
Kant21-Oct-03 18:32 
GeneralRe: STOP: 0x0000001E Pin
ColinDavies21-Oct-03 19:29
ColinDavies21-Oct-03 19:29 
GeneralRe: STOP: 0x0000001E Pin
Kant22-Oct-03 5:03
Kant22-Oct-03 5:03 
GeneralRe: STOP: 0x0000001E Pin
Anonymous3-Dec-03 13:00
Anonymous3-Dec-03 13:00 
GeneralRe: STOP: 0x0000001E Pin
Anonymous3-Dec-03 13:10
Anonymous3-Dec-03 13:10 
GeneralRe: STOP: 0x0000001E Pin
ColinDavies21-Oct-03 19:27
ColinDavies21-Oct-03 19:27 
GeneralRe: STOP: 0x0000001E Pin
Kannan Kalyanaraman21-Oct-03 21:27
Kannan Kalyanaraman21-Oct-03 21:27 
GeneralRe: STOP: 0x0000001E Pin
ColinDavies22-Oct-03 1:55
ColinDavies22-Oct-03 1:55 
GeneralRe: STOP: 0x0000001E Pin
KaЯl21-Oct-03 22:17
KaЯl21-Oct-03 22:17 
GeneralRe: STOP: 0x0000001E Pin
Harald Krause22-Oct-03 0:45
Harald Krause22-Oct-03 0:45 
GeneralRe: Seen it before Pin
Adam °Wimsatt22-Oct-03 3:12
Adam °Wimsatt22-Oct-03 3:12 
GeneralRe: Seen it before Pin
Michael Martin22-Oct-03 4:02
professionalMichael Martin22-Oct-03 4:02 
GeneralRe: STOP: 0x0000001E Pin
Mike Dimmick22-Oct-03 4:01
Mike Dimmick22-Oct-03 4:01 
GeneralRe: STOP: 0x0000001E Pin
Harald Krause22-Oct-03 4:09
Harald Krause22-Oct-03 4:09 
GeneralWindows: Current Process List File Pin
Brian Delahunty20-Oct-03 6:34
Brian Delahunty20-Oct-03 6:34 
GeneralRe: Windows: Current Process List File Pin
Michael Dunn20-Oct-03 19:44
sitebuilderMichael Dunn20-Oct-03 19:44 
GeneralRe: Windows: Current Process List File Pin
Gary R. Wheeler25-Oct-03 11:49
Gary R. Wheeler25-Oct-03 11:49 

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