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GeneralRe: I have a new feature I want in Teams/Zoom/WebEx Pin
theoldfool16-Jan-24 1:01
professionaltheoldfool16-Jan-24 1:01 
GeneralRe: I have a new feature I want in Teams/Zoom/WebEx Pin
jschell16-Jan-24 4:12
jschell16-Jan-24 4:12 
GeneralRe: I have a new feature I want in Teams/Zoom/WebEx Pin
rnbergren16-Jan-24 4:51
rnbergren16-Jan-24 4:51 
GeneralRe: I have a new feature I want in Teams/Zoom/WebEx Pin
trønderen16-Jan-24 5:26
trønderen16-Jan-24 5:26 
GeneralRe: I have a new feature I want in Teams/Zoom/WebEx Pin
dandy7216-Jan-24 5:12
dandy7216-Jan-24 5:12 
GeneralThe KISS principal really applies to networks... Pin
dandy7215-Jan-24 5:00
dandy7215-Jan-24 5:00 
GeneralRe: The KISS principal really applies to networks... Pin
Greg Utas15-Jan-24 8:54
professionalGreg Utas15-Jan-24 8:54 
GeneralRe: The KISS principal really applies to networks... Pin
dandy7216-Jan-24 4:05
dandy7216-Jan-24 4:05 
Not to make my story any longer, but - too late:

Greg Utas wrote:
dealing with one of those wonderful Canadian ISPs.


Exactly. I had DSL through Bell Canada, and the phone line (landline) coming into the house has been severed a number of times over the last +2 years as there's some serious housing development going on around my area. The wires in the ground are supposed to be clearly marked, but the backhoe driver keeps saying Bell never shows up to mark them.

So I had to call them to replace the cable as it got severed by said backhoe in September 2022. The guy who replaced it insisted burying it was not his job, and he couldn't be bothered to schedule the follow-up. So I had to call them again. I called every two weeks (if not more often) between September to December, trying to get them to come over before the ground froze over. Nobody ever showed up. Then in December, I was told "not until May, because the ground's frozen". Had to explain to them that was exactly why I had been calling them repeatedly multiple times a month for the previous 3 months. Meanwhile, my cable was running across my neighbor's gravel driveway. Every time someone drove over it, it was getting ever so slightly more damaged; it was just a matter of time it got severed. Not only that, but my neighbor would eventually have hit it with his snowblower. I had to get really angry at them, and go three levels up, before someone with common sense sent someone from "another group" - the guy was here the next morning.

Last Fall another backhoe showed up to replace a culvert. Same scenario and I finally got the cable buried after a few more calls. Then over the Christmas holidays, after some heavy rainfall, I started getting static on the line, to the point where I couldn't hear the dialtone anymore, and completely lost the DSL connection. I spent the Christmas week with no landline service whatsoever. And once more, the cable is running across the neighbor's gravel driveway right now, just like before...and Bell won't bury it until some time in Spring.

Their take on it is that as this area is under development, we're supposed to eventually be upgraded to fiber optic, so they won't invest in doing a proper job until that's done. Great, but that can take years. And:

a) what does that do for me in the meantime and

b) is a fiber optic cable going to magically keep working even if it gets severed?

To add insult to injury, every time I call them, they have no idea what's going on and I have to re-explain the whole saga. They insist they don't have a call history. "Must be a bug in the system". Well, helpdesk software that doesn't keep track of a customer's history is a showstopping bug in my book. They either play dumb or they think I'm dumb. They can't provide me with a ticket number or work order or anything like that. Which is complete BS.

So I'm now with Rogers, with residential 5G. Rogers isn't without their horror stories, but with no cable whatsoever coming to the house...I'm no longer at the mercy of a cable getting severed.

Have I mentioned I work from home, so no internet means I can't work?

I've been testing this for nearly a week now, and I'm just about ready to call Bell, and my ISP (which is not Bell, but the service is coming through Bell's infrastructure just the same) to cancel both my DSL connection, and the landline. Heck my parents have had this phone number for over 55 years. How badly do you have to drop the ball to push lifetime customers away like this?
GeneralRe: The KISS principal really applies to networks... Pin
jschell16-Jan-24 4:25
jschell16-Jan-24 4:25 
GeneralRe: The KISS principal really applies to networks... Pin
dandy7216-Jan-24 4:41
dandy7216-Jan-24 4:41 
GeneralRe: The KISS principal really applies to networks... Pin
Shuqian Ying15-Jan-24 9:42
Shuqian Ying15-Jan-24 9:42 
GeneralRe: The KISS principal really applies to networks... Pin
dandy7216-Jan-24 4:10
dandy7216-Jan-24 4:10 
GeneralRe: The KISS principal really applies to networks... Pin
Shuqian Ying16-Jan-24 7:52
Shuqian Ying16-Jan-24 7:52 
GeneralRe: The KISS principal really applies to networks... Pin
dandy7217-Jan-24 4:47
dandy7217-Jan-24 4:47 
GeneralRe: The KISS principal really applies to networks... Pin
Shuqian Ying17-Jan-24 7:34
Shuqian Ying17-Jan-24 7:34 
GeneralRe: The KISS principal really applies to networks... Pin
dandy7217-Jan-24 9:35
dandy7217-Jan-24 9:35 
GeneralRe: The KISS principal really applies to networks... Pin
Shuqian Ying17-Jan-24 10:46
Shuqian Ying17-Jan-24 10:46 
GeneralRe: The KISS principal really applies to networks... Pin
dandy7217-Jan-24 10:58
dandy7217-Jan-24 10:58 
GeneralRe: The KISS principal really applies to networks... Pin
Shuqian Ying17-Jan-24 11:01
Shuqian Ying17-Jan-24 11:01 
GeneralRe: The KISS principal really applies to networks... Pin
dandy7217-Jan-24 11:17
dandy7217-Jan-24 11:17 
GeneralRe: The KISS principal really applies to networks... Pin
Shuqian Ying17-Jan-24 16:02
Shuqian Ying17-Jan-24 16:02 
GeneralRe: The KISS principal really applies to networks... Pin
dandy7217-Jan-24 11:12
dandy7217-Jan-24 11:12 
GeneralRe: The KISS principal really applies to networks... Pin
Shuqian Ying17-Jan-24 15:58
Shuqian Ying17-Jan-24 15:58 
GeneralRe: The KISS principal really applies to networks... Pin
obermd15-Jan-24 12:20
obermd15-Jan-24 12:20 
GeneralRe: The KISS principal really applies to networks... Pin
theoldfool16-Jan-24 1:17
professionaltheoldfool16-Jan-24 1:17 

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