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GeneralRe: The Frustration Index Pin
Super Lloyd15-Apr-21 18:43
Super Lloyd15-Apr-21 18:43 
GeneralRe: The Frustration Index Pin
Wizard of Sleeves15-Apr-21 20:19
Wizard of Sleeves15-Apr-21 20:19 
GeneralRe: The Frustration Index Pin
Super Lloyd15-Apr-21 20:28
Super Lloyd15-Apr-21 20:28 
GeneralRe: The Frustration Index Pin
Wizard of Sleeves15-Apr-21 20:31
Wizard of Sleeves15-Apr-21 20:31 
GeneralRe: The Frustration Index Pin
SeattleC++16-Apr-21 9:36
SeattleC++16-Apr-21 9:36 
GeneralRe: The Frustration Index Pin
agolddog16-Apr-21 3:31
agolddog16-Apr-21 3:31 
GeneralRe: The Frustration Index Pin
dandy7216-Apr-21 3:36
dandy7216-Apr-21 3:36 
GeneralRe: The Frustration Index Pin
Kirk 1038982116-Apr-21 3:54
Kirk 1038982116-Apr-21 3:54 
Marc,
In the old days, we referred to this as Combat Pay!
We spoke openly with our managers (it was NEVER actually paid to us, but they understood).

In more than one case, the billing was open until I was ready to get back to work again...
Meaning they paid for the recovery. My boss learned to bump those estimates. So, it was nice to get to bill 8 hrs (the day) for a 4hr engagement with a user who treated IT like the mail room workers he supervised... LOL. {After a 2hr meeting: So, you want the report configured for tri-fold OR bi-fold... Got it! PULLING HAIR OUT!}

GeneralRe: The Frustration Index Pin
AnotherKen16-Apr-21 5:34
professionalAnotherKen16-Apr-21 5:34 
JokeRe: The Frustration Index Pin
willichan16-Apr-21 8:05
professionalwillichan16-Apr-21 8:05 
GeneralRe: The Frustration Index Pin
Slow Eddie16-Apr-21 8:22
professionalSlow Eddie16-Apr-21 8:22 
GeneralRe: The Frustration Index Pin
Gary R. Wheeler16-Apr-21 10:46
Gary R. Wheeler16-Apr-21 10:46 
RantDo they really believe they are smart? Pin
den2k8815-Apr-21 3:22
professionalden2k8815-Apr-21 3:22 
GeneralRe: Do they really believe they are smart? Pin
David Crow15-Apr-21 3:26
David Crow15-Apr-21 3:26 
GeneralRe: Do they really believe they are smart? Pin
Richard MacCutchan15-Apr-21 3:28
mveRichard MacCutchan15-Apr-21 3:28 
GeneralRe: Do they really believe they are smart? Pin
den2k8815-Apr-21 3:40
professionalden2k8815-Apr-21 3:40 
GeneralRe: Do they really believe they are smart? Pin
Richard MacCutchan15-Apr-21 3:53
mveRichard MacCutchan15-Apr-21 3:53 
GeneralRe: Do they really believe they are smart? Pin
W Balboos, GHB15-Apr-21 5:54
W Balboos, GHB15-Apr-21 5:54 
GeneralRe: Do they really believe they are smart? Pin
Richard MacCutchan15-Apr-21 6:14
mveRichard MacCutchan15-Apr-21 6:14 
GeneralRe: Do they really believe they are smart? Pin
W Balboos, GHB15-Apr-21 6:19
W Balboos, GHB15-Apr-21 6:19 
GeneralRe: Do they really believe they are smart? Pin
Dave Kreskowiak15-Apr-21 3:38
mveDave Kreskowiak15-Apr-21 3:38 
GeneralRe: Do they really believe they are smart? Pin
OriginalGriff15-Apr-21 4:15
mveOriginalGriff15-Apr-21 4:15 
GeneralRe: Do they really believe they are smart? Pin
den2k8815-Apr-21 4:39
professionalden2k8815-Apr-21 4:39 
GeneralRe: Do they really believe they are smart? Pin
W Balboos, GHB15-Apr-21 5:57
W Balboos, GHB15-Apr-21 5:57 
GeneralRe: Do they really believe they are smart? Pin
BillWoodruff15-Apr-21 9:46
professionalBillWoodruff15-Apr-21 9:46 

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