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They're just making up bullshit, knowing they hold all the cards. Their goal is to make you give up, so they can steal your money.
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IMHO, Harold aptroot is correct, Hooper! BTW, don't get too optimistic about Ombudsman business in Australia. It is another farce with entirely different Hydra monster.
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My sympathies, I moved recently and on hell of a time changing all my PayPal information and I don't think I got it all straightened out but I can use it for purchases. I can only imagine what you're going though.
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Just like the hoops you have to jump through for a code-signing certificate. TONS of fun proving who you are, especially if you're just a person with a DBA thing.
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Not BS, not to be dismissed just because it's only $1000.00 (US), not an issue over which one should lose sleep.
From experience then, but unfortuneatly America not Australia, the Better Business Bureau is the easiest place to make a query about any situation with a company. Next find the state's district attorney's office, online and "way easy" to find a surface address to which a letter of inquiry can be sent. Include all corporate flags found in any "who we are" page of the PayPal corporate listing, a list of chief officers their street addresses, their legal reprentation by name and by street address, the periods of personal business transaction with the organisation, and any other logistical innformation, and be sure to state what you think is your legal right given the circumstance. Chances are you'll get a very fast reply. And if you're lucky a statement to the effect that the company is currently under investigation, if not a legal document case number, presumeably to which your own information has now been added.
Don't expect instant results from either of these contact. Cases take time to go to court.
And now for the downside of contacting BBB and State's Attourney. You open yourself up to subpeona in crimnal proceedings. And although I'll start talking through my hat now that the the word "civil" comes up, how anyone really expects to proceed on gaining access to $1000.00 of their own money based upon "just because it's my money" kind-of-logic, might be something that determines whether you just cut your loses and move on. Today.
That last bit of advice should be taken to heart by anyone who has better things to do than pursue hours/weekks/months/years of fruitless doggedness getting what's owed to them by a company.
In short, drop PayPal. And forgettaboutit.
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I am getting few inquiries about developing few applications in Perceptual Computing. It ranges from New Applications to integrating PerC in existing one. Estimated man hour will be varying from 100 hours to about 800 hours. Applications will be written in C#+Wpf+PerC.
In India, we are getting about $15 par hour(  ). I just wanted to know from US based programmers as to what would be a good contract rate for such applications. I have 10 years of experience and have produced several enterprise, app store, entertainment specific apps. Also if anybody can throw some light on what is the basis rate at which they are outsourced to India would be of great help.
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Unfortunately jobs are outsourced to India because they are cheap. The problem here is not what everybody else is getting because other parts of the world are different economies, you need to compare your rate with what other similar people in India are getting.
For example, depending on the contract and exactly what I'm doing, my contract rate goes from $55/hr to $250/hr. Keep in mind I'm in the Oil/Gas and Offshore control systems industry, I don't write software that does database processing, things I write can kill people if done incorrectly.
If you want to do a real comparison, you need to do apples to apples, the apples aren't the same over here as they are there. Your economy $15/hr may be like $55/hr here, so just a number without context is not going to be helpful for you other than number envy.
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I think if you have an impressive resume, and proof of high-level very specific achievements ... and it sounds to me like you do ... you are in a position to ask for substantially more than US $15 per hour !
But, so much depends on whether or not you have particular skills that make you unique, rare, essential, etc., in the knowledge domains where your competencies lie, and what the current market demand is for your types of competency ... or, more importantly, that you can make the client believe that you are absolutely essential 
good luck, bill
Google CEO, Erich Schmidt: "I keep asking for a product called Serendipity. This product would have access to everything ever written or recorded, know everything the user ever worked on and saved to his or her personal hard drive, and know a whole lot about the user's tastes, friends and predilections." 2004, USA Today interview
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You are living a fantasy. If you quote US, Candadian or European rates to do work then I really hope that the work will go to someone in one of those countries.
Peter Wasser
Art is making something out of nothing and selling it.
Frank Zappa
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No, it wont. 
For the particular type of project, not many can match my skill set! In this case, neither my Indian origin is unknown nor the skills. So in a technical bidding I will outbid just about anybody. My problem at this moment is not competency or if I quote high I loose, it is to know what are the average work pays across these two continents. I don't want to make myself look fool. That is it.
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The rates paid in other countries relate to costs in those countries. Our taxes, rents, compliance costs and living costs are different to yours. We have competed against each other to get the rates to where they are.
Outsourcing overseas costs money also and is quite often (mostly) uneconomical even if the work is done 'cheaply'.
Thus the rate you will charge has nothing at all to do with overseas rates except it must be a lot less to make it in any way attractive.
As for your skill set I am not going to disagree with you except how will you prove this. Whether it exceeds what may be available elsewhere I sincerely doubt.
I say without any intended malice that your expectations appear to be quite unrealistic.
Peter Wasser
Art is making something out of nothing and selling it.
Frank Zappa
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Peter. I definitely understand a little economics. So I am not living in a Arabian Night world.
Take it easy. But to draw your attention on certain issues, I would like to elaborate a little.
A good meal in urban India is $2 max. Three star meal $5. I am not saying I want to quote a US rate for any work. Firstly, most of the Indian IT firms( of any scale) targets service sector. The Product and Services in most of the big firms is 20-80 in terms of percentage. The reason is, getting work from US and Europe has been easy for these guys. In average, IT guys works for about 12 hours a day and $1000 pm is average salary. That makes it about $3 ph. Add to infrastructure and other costs, doesn't go beyond $7 ph. With even $10 ph quote, they make a lot of money you see.
Why do these Indian companies get the projects? Is it for low cost only? Not really. In IT, you have a huge amount of work in testing, back end monitoring and other aspects. A large % of regular IT of the companies are spent on maintenance. This is relentless and thankless job. Obviously you don't want to burden your IT costs by setting aside a huge cost for maintenance? Therefore off-shoring has been a reasonable option, both for service industry here and for US.
Now let us see the skills a little. India produces a large number of engineering graduates every year. However none of the Indian universities rank high in world any more. Does that mean the it is degraded beyond imagination? No, Indian education system was never a scientist producing education. It is still here where it was a decade back, the world has moved forward.
However a say about 10% of these engineers are also quite good in terms of talent and skills. A large percentage of this pool moves to US either as recruits or on onsite, leaving the actual equation unchanged here.
But what needs to be understood is that it is still a good system producing decent enough professional in large number. iPhone is designed once. You don't need designers every day. You need production support. Will a designer work in production support? No, company would no be able to afford it. Indian IT sector has long understood this equation and hence it sustains.
Our case is slightly different. We are 100% product based firm and offer no service. 90% of the business comes from prototyping. This is an area not many professional firms are well equipped with. We have a long pool of Indian clients and we are happy with what we are doing or what we have done. We have also delivered several of these prototypes of clients in US. But that is a different model altogether.
You don't know how long will it take for you to develop an algorithm. The rates are purely based on average deliverable. But some of the clients wants Products with full life cycle which includes service. Obviously you can't expect me to provide onsite sitting in India. So few of my dev friends will be handling onsite. Because my pool of devs are young and largely inexperienced in this sector, I din't get much information from them either.
Therefore I requested an overview to understand economics of contract rates.
modified 28-Sep-13 12:02pm.
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I suspect this should have nothing to do with geographical location, make the bid based on your skills and the clients requirements.
I would probably apply client location rates (which you seem to be doing) and let them try and negotiate it down. I would go to some Canadian job site and look for contracts in a comparative skill set/level and use that as a starting point.
Never underestimate the power of human stupidity
RAH
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Grasshopper.iics wrote: India produces a large number of engineering graduates every year. However none of the Indian universities rank high in world any more.
I beg to differ. A CS graduate from an IIT[^] can pretty much walk into MIT, Stanford, CalTech and Berkeley, or if they choose, Google and Microsoft. This 60 Minutes segment[^] echoes these sentiments.
/ravi
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Any IIT or NIT CS/EC graduate is a true potential. So 90% of them prefer to leave for US. I have mentioned a 5 also. India produces 3.5L CS engineers every year alone and IIT graduates don't make over 1%. As they leave to US, the equation back home remains unaltered.
One more thing, generally a IIT student can crack any other top exams and they actually have. So, the pool of students who gets into IIT are the brightest of the lot. Having said that, number of publications and referred publication from IITs cumulatively has gone down. http://www.crazyengineers.com/threads/iits-find-place-in-world-university-rankings-are-indian-students-proud.67913/[^]
So as a whole nothing innovative is attributed by IIT as far as Indian IT ethics and practices are concerned.
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I didn't realize almost 90% of IIT grads leave India. I would've hoped more of them remain behind (and possibly work for international companies, but in India). 
/ravi
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Problem is, though MS, Google, IBM has a big presence in India, their Indian operations are to great extend limited to testing, production support, maintenance, and offshore. So true opportunity back here is limited. Since emergence of Apple, few companies like RoboSoft is doing well. But still such companies are limited in number and openings are very low. It is not that Indian companies are not getting new projects, they do. But since over the years the talent grooming mechanism is failed, you don't have great deal of expertise to execute entirely here.
Do do have great talents here too. But sadly exception always proves the rule. Therefore when we talk about Indian IT, it has to be cheap offshore but anything else. So even when we get the opportunity, we need to fight against this general theory.
India is no more a cheap country either. A good flat in Bangalore would cost anything between $75,000 to $1,00,000. Affording a house is almost out of question. So, Indian companies are finding it tough to sustain growth, to focus on innovations and to compete globally.
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Grasshopper.iics wrote: India is no more a cheap country either.
Very true. I've been reading of some low(er)-tech IT outsourcing now being channeled to the Phillipines and Viet Nam. India offers the advantage of an English speaking workforce, but that is becoming less relevant.
/ravi
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So the dry environment is playing havoc with my contact lenses. My ;left eye is fine but my right eye gets dry very quickly so the eye hurts and I have to use rewetting drops. I have lenses which I can keep for 6 days and clean/replace every 2 weeks. However, I'm having to take them out most nights as they become very uncomfortable when I wake up. Ho-hum.
"If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." Red Adair.
Those who seek perfection will only find imperfection
nils illegitimus carborundum
me, me, me
me, in pictures
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Luckily my eyes are not yet (but will be soon) at the point which require corrective devices.
I'm going to look strange as hell with glasses and I'm not sure I can bring myself to place small pieces of plastic directly on my eyeball. My wife wears contacts though, but she takes them out every night, I cringe just looking at her take them out...
Good luck with that eh.
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I have always been short sighted (eyes only) and have soft lenses since I was about 14. No big deal; you get used to poking around in your eye! Trick is to make sure your hands are clean!
"If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." Red Adair.
Those who seek perfection will only find imperfection
nils illegitimus carborundum
me, me, me
me, in pictures
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mark merrens wrote: I'm having to take them out most nights as they become very uncomfortable when I wake up.
Isn't that what is normal with lenses?
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Not any more: I believe there are lenses that you can sleep in for a month at a time (Air Optix?) though I wouldn't do it. The problem here is that it is a very dry environment; low humidity so I may go back to dailies during this part of the year.
"If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." Red Adair.
Those who seek perfection will only find imperfection
nils illegitimus carborundum
me, me, me
me, in pictures
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No idea, my eyesight is good enough not to wear glasses and my wife went to a specialist in Barcelona to get laser surgery into both eyes and never needed glasses again...
And she must have looked cool with glasses! 
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