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I have been given a task at work. I am still very entry level in programming and I volunteered to do it for the experience. They are also aware that this is not my normal job function. I have been tasked w/ creating a web page that functions similar to Microsoft's troubleshooting page. You type in a search function and then select the issue you are having. It would then order the steps posting the first step to take first, ask yes or no and then based on the answer provide a different response. I am not sure how to approach it or exactly what ASP technologies I would want to use. I would think that connecting to a database of some sort would be the easiest way to do this.
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You may want to view this as a knowledge base project.
You can create a small database (MS-Access) would be fine, with 2 tables:
1) Problem
2) Steps
In the Problem table, you would provide a summary of the problem, more detailed description of the problem and other stuff like, date created, author, date last modified, status, stuff like that.
In the Resolution table, you would list the steps involved in confirming that this is indeed the problem, then steps to resolve it. You would store things like the Problem ID (which provides a link back to the first table), step indicator (trobleshooting or resolution) and a step number (1,2,3, etc)
You would build your search utility to search the summary or detailed description, then have the user choose the Problem and drill into the more detailed steps.
However, if you really want to bring some value to your organization, take a look at DotNetNuke. http://www.dotnetnuke.com/[^]
This is an incredible tool that would not require any programming per se, but you would have to install the software on an IIS server.
Do yourself a favor and check out the video ...
http://www.dotnetnuke.com/Products/Overview/VideoIntroduction/tabid/1416/Default.aspx[^]
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I am trying to keep it so I can create it. I am looking to improve my programming skills. I will look in to writing it as a knowledge base. I will see if I can dig up some books on ASP as it has been a while since I have written any sort of program. Any tips, hints or suggestions would be much appreciated.
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David Mujica wrote: (MS-Access) would be fine,
For a web app?! Absolutely not. MS-Access was not built to support that environment and there are better alternatives, like SQL Express that will allow for better performance and a better upgrade path.
David Mujica wrote: However, if you really want to bring some value to your organization, take a look at DotNetNuke.
You are obviously a strong proponent of DotNetPuke.  Please tell us why this is the best choice in this situation and what is the value to the organization for implementing it.
I know the language. I've read a book. - _Madmatt
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Hi all,
i have a domain on windows 2003 server with 8GB memory and session management is done via SQL. We have created around 4000 subdomains and sence then we have been suffering from serious memory problems.
Can anybody help? thanks
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Seriously, you've got 4000 subdomains on a win2003 box with 8gb and have suffered with serious memory problems? I mean..... seriously? 
Try halving that amount of subdomains. Or even reducing that to something reasonable say below 100, before trying again..
Then take a step back, and decide whether or not you know what your doing.
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Look at this [^]article from Scott Gu
Manas Bhardwaj
Please remember to rate helpful or unhelpful answers, it lets us and people reading the forums know if our answers are any good.
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Thanks for your response. It is so much helpful.
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awedaonline wrote: It is so much helpful.
Your welcome
Manas Bhardwaj
Please remember to rate helpful or unhelpful answers, it lets us and people reading the forums know if our answers are any good.
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HI,
How to convert word document to pdf conversion ???
or
word Convert to HTMl format and then HTMl to PDF ???
please help me
Yours,
KaNNaN
-----------------------------------------------------------------
"Success is When Ur Signature Becomes An Autograph"
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you can use this
Cheers!!
Brij
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How to Use Google and Other Tips for Finding Programming Help[^]
From your previous posts you clearly don't posess the skills for whatever it is you are doing. Stop. Take some time to research and learn a little more, what you have been asking is easily found.
I know the language. I've read a book. - _Madmatt
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Is it possible to select a folder rather than a file with FileUpload control? If yes, how with code sample in VB/C#.
Why I need this is because, I want to read the contents of files in a selected folder a once instead of having to select the files one-after-another.
Thanks for your usual support.
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No, otherwise it would be the FOLDER upload control, not the FILE upload control.
You might be able to simulate a folder upload using JavaScript and Ajax but there are a lot of variables to consider, like maximum number of files, file size and type, what to do if a file can't be uploaded.
I know the language. I've read a book. - _Madmatt
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I appreciate your prompt response.
But I can't find the FolderUpload control in my toolbox.
Do you have a sample program/article on how to simulate this with JavaScript and Ajax as you said?
Thanks.
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hi all i have created a website.i want to create setup of this site so that i can
install it on any pc and run it just by clicking its icon on desktop.
Can anybody guide me its urgent.....thanks....
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can u plz tell me exact process....n also tell me that how will i run it on other computer as a set up...
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Hi,
I have placed a usercontrol inside a .aspx page.
The usercontrol has a label control called label1.
Question:
In the webform.cs, how do I get the value of the label control in the usercontrol?
Thanks
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You just use the following code
Dim str as String
str=ctype(usercontrolname.findcontrol("lable1"),lable).Text
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Create a property in user control & access its value in .aspx page.
in User control,
public string TextValue
{
get{ return label1.Text; }
}
On .aspx page, you can get the label text as:
string labelText = Userconrol1.TextValue;
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