Re: WinXP SP3 turning off issue ? - System Admin Discussion Boards

Thank you very much for your comment.

I hope it does the trick. Big Grin | :-D

If not, post again, including more details about which version and service pack you have installed, and we can take another crack at it.

"A Journey of a Thousand Rest Stops Begins with a Single Movement"

Hi guys.
Often when I wanna turn my system off, it sticks and it doesn't shut down.
By the way some days ago I have installed RegistryBooster 2 and DEFRAG my registry by it.

What's wrong with it ?

Failure to shut down is usually caused by a service that hasn't stopped.

Check the event log and see if there are any warnings or errors that occurred during while you were waiting for the shutdown.

Trying manually stopping all the services running and then shutting down.

try and figure out what service/app is preventing the system from stopping.

Failing that, get process explorer[^] and try manually killing everything until the system will shut down.

Simon

Thank you very much.

Simon Stevens wrote:
Check the event log

Where is it ?

Control panel->Administrative Tools->Computer Management

In the left hand tree. System tools->Event viewer->Application.

It's probably also worth checking the "System" log. But my guess is that any problem is most likely to show up in the Application log.

Simon

Hey Simon .
These are my programs http://i34.tinypic.com/2eao4qt.gif[^].
Which ones are doubtful?
Should I close which ones to solve the issue ?

Thanks

It's not that any specific program might be dodgy, it's just that if a service or program doesn't terminate properly, the system might be prevented from shutting down. Any program could fail to terminate for a whole range of reasons.

This is what I would try:

1) All the programs under the 'explorer' process are programs you have run, or have been auto run for you. They are programs that you can interact with. Close _all_ of them. None of them are essential to keeping windows working. (If you can, try and close them properly, like with firefox for example, close all the windows. If the process stays on the list, then you'll have to kill it, but trying closing it properly first)

Try shutting down. Did that solve your problem?

No?

2) Under the 'services' processes are the windows services. These are programs that have no GUI component. You can't interact with them, they do things in the background. Many will be essential to keep windows running smoothly. You may find you get some errors when doing some tasks after killing processes listed here. Begin by stopping all the _non_ Microsoft ones. (With services it's probably better to shut them down properly. You can find the services control under admin tools in the control panel. Just right click on a service and click stop)

Try shutting down. Did that solve your problem?

No?

3) Now try stopping the rest of the services too, including all the MS ones.

Try shutting down. Did that solve your problem?

If at any point in this it suddenly works fine, you've found your problem. Back track and repeat, but only stop some of the processes in the group you have found to be problematic. Shutdown? Repeat. Keep going until you have pinned down exactly which process is causing the problem. Now is the tricky part. Assuming you have discovered 1 process that is causing the problem, you now have to figure out why. Try googling for known problems with that process. If it's an application, try uninstalling and reinstalling it.

Have you checked the event log for errors during shutdown? I'd be surprised if nothing shows up here.

Simon

Thanks a lot Simon.

Simon Stevens wrote:
Have you checked the event log for errors during shutdown? I'd be surprised if nothing shows up here.

Yeah, and I haven't found anything special .

I did your instructions and I found out this program (http://i38.tinypic.com/200ya05.gif[^]) causes my problem , thus when I wanna shut down my system I must disconnect it from Internet and then shut it down.
Now I'd like to know, how I can resolve it as when I wanna shut my PC down ,it doesn't need Internet disconnecting ?

When the automatic update locks up, the usual reason is cache corruption.
The easiest way to solve it is to goto, Control Panel - System, and select the Automatic Update tab.
Select "Turn off Automatic Updates" and restart the computer. This should clear the cache. Now you can put it on again.

Nice one.

Simon

Learned that one when MS sent out an update that corrupted the cache by default.

If anyone would like to have the further option of being able to disable the automatic updates; just run "services.msc" and you will find windows "automatic updates" listed with other service application programs; from microsoft and non microsoft sources.
Just right click on any of the services listed and you get the choice of either having it set: automatic or manuel or at disable.
I prefer to do manuel updates myself.I go by the motto- if it is not broken ,do not try to fix it.
One source of regular windows updates information is techrepublic.com and they will email you their weekly news letter.
Even if you disable a service that is listed in services.msc; there is still the chance that some
other program could turn it back on; as the services.msc is one of the locations in a computer that malware can get installed and stored in the computer.
Or even some of the microsoft updates could possibly, under some circumstances,turn the automatic updates setting back to "automatic".
If the computer user would like a more complete editing option other than just using the "disable" or "manuel" or "automatic" settings option that are a part of the services.msc application; then it is easily available in the regedit.
The path is: HKLM > System > CurrentControlSet > Services.
The total list of "services.msc" programs are listed in the "services" key.
The services key lists them using the "service" name, not the "display" name , both of which are listed when you right click on any of the programs that are listed in the services.msc
If you permanently delete any of the services that that are listed in the services key;be sure to do a complete reboot if you want to also delete the name entries that will be left behind in the services.msc .
The regedit editing of the services.msc - was from the monthly computer magazine from www.smartcomputing.com - the sept/2006 issue on page 38.
Some public and college libraries have some computer magazine subscriptions.
-winch1020

Great , thanks Jörgen.
I did it and it sounds to resolve my problem .

Cool. We're making progress.

wuauclt is the windows auto updater.

Try uploading the exe to http://www.virustotal.com/[^] to check it for viruses.

Try googling for known problems with wuauclt. (You'll probably get a bunch of people saying it's a virus and you should delete it. Just ignore them unless virustotal scans it as bad)

Simon

I couldn't open it . Frown | :(

Open what? You don't need to open it.

In process explorer. Right click->properties. Image tab. Note down the path. Goto http://www.virustotal.com/[^]. Click browse. Browse to the path you noted down. Click ok. Click send file. Wait for the file to be uploaded. Wait for the file to be analysed, and look at the results.

Have you tried what Jörgen said. That sounds like a very good suggestion to me.

Simon

Sorry , I can't open the website . D'Oh! | :doh:

Oh...I see. Is it blocked at your work? Suppose you'll have to copy the file and send it when you get home. Or you can send it by email:

Sending files by email

Create a new message with scan@virustotal.com as destination address of your email.

   1. Write SCAN in the Subject field.
   2. Attach the file to be scanned. Such file must not exceed 20 MB in size. If the attached file is larger, the system will reject it automatically.
   3. You will receive an email with a report of the file analysis. Response time will vary depending on the load of the system at the time of placing your request.

(Assuming your company doesn't automatically strip .exe files out of emails)

It's just an online virus scanner that runs all the big scanners (like Norton, Mcafee, etc) over the file and compares the results. If you haven't already, I'd try Jörgen's suggestion first.

Simon

Thank you very nuch anyway Simon.
I'll scan it with EAST antivirus

it seems that al of the service pack 3`s are the same in this problem !
i had this problem too
my friend gave me file that when i ran it in the safe mode made it work smooth and good!
i can`t find it right now, but if u wanna have that, i can mail it
just give me ur mail address Wink | ;)

The www.kadaitcha.cx is for xp and vista users and
features an index of topics including a page on 64 bit O.P. systems.
The site also has recently started a forum page with different categories of topics.

Thanks, but no thanks. I have pretty much everything I need here.

"The clue train passed his station without stopping." - John Simmons / outlaw programmer

"Real programmers just throw a bunch of 1s and 0s at the computer to see what sticks" - Pete O'Hanlon

"Not only do you continue to babble nonsense, you can't even correctly remember the nonsense you babbled just minutes ago." - Rob Graham

I have 3 PCS. PC A can access PC B but not PC C. In the same way, PC C can access PC B but not PC A.

PC A <-> PC B <-> PC C

So if I want to transfer files from A to C, I need to first store it in B then let B transfer the files to C or instruct C to get the files from B.

What can you guys suggest is the EASIEST way to accomplish this?

Thanks! Smile | :)

It is said that the most complex structures built by mankind are software systems. This is not generally appreciated because most people cannot see them. Maybe that's a good thing because if we saw them as buildings, we'd deem many of them unsafe.

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