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GeneralRe: KPIs - Good for anything at all? Pin
megaadam12-Mar-14 5:47
professionalmegaadam12-Mar-14 5:47 
GeneralRe: KPIs - Good for anything at all? Pin
Dinesh.V.Kumar12-Mar-14 7:16
Dinesh.V.Kumar12-Mar-14 7:16 
GeneralRe: KPIs - Good for anything at all? PinPopular
_Damian S_11-Mar-14 20:48
professional_Damian S_11-Mar-14 20:48 
GeneralRe: KPIs - Good for anything at all? Pin
_Maxxx_11-Mar-14 20:52
professional_Maxxx_11-Mar-14 20:52 
GeneralRe: KPIs - Good for anything at all? Pin
Pablo Aliskevicius11-Mar-14 21:43
Pablo Aliskevicius11-Mar-14 21:43 
GeneralRe: KPIs - Good for anything at all? Pin
Rage11-Mar-14 22:00
professionalRage11-Mar-14 22:00 
GeneralRe: KPIs - Good for anything at all? Pin
Mycroft Holmes11-Mar-14 22:05
professionalMycroft Holmes11-Mar-14 22:05 
GeneralRe: KPIs - Good for anything at all? Pin
Jarek Kruza11-Mar-14 22:05
Jarek Kruza11-Mar-14 22:05 
Well, it depends on what kind of KPIs we are talking about...

Good KPIs should:
1. say something useful
2. should mean something
3. be automated
4. show status of process not performance of single person.

So, KPIs like: lines of code/day, closed user stories, issued resolved, bugs reopened, etc. are not good KPIs. Why? They say nothing meaningful.
But they are quite easy to maintain. Wink | ;)

Recently after a year of research I came up with these KPIs for SCRUM process:
1. WIN/LOSE - are we under or over burndown target today?
2. DISCIPLINE - are "completed" hours reported daily in amount matching capacity?
3. ESTIMATION - hours estimated/hours total
4. PLANNING - do we have enough tasks (hours) planned to fill the capacity?

All data is pulled from TFS - there is no extra time required to complete the "dashboard".

These KPIs will be shown as total - sum for whole team.
As SCRUM master I monitor also these KPIs for individual developers - to see for example who exactly is failing with disciplined reporting.
Other KPIs are just for me - for example PLANNING: if this is red, this usually means the Product Owner failed to deliver stories, not that one of team members failed to do something.

And finally - HR does not look at the KPIs. I look at them and decide case by case what to do to correct the situation.
HR look at the yearly performance review made by superiors, where the main factor is not KPIs but the completion of personal goals....
GeneralRe: KPIs - Good for anything at all? Pin
_Maxxx_12-Mar-14 1:12
professional_Maxxx_12-Mar-14 1:12 
GeneralRe: KPIs - Good for anything at all? Pin
Septimus Hedgehog11-Mar-14 22:35
Septimus Hedgehog11-Mar-14 22:35 
GeneralRe: KPIs - Good for anything at all? Pin
chriselst11-Mar-14 23:21
professionalchriselst11-Mar-14 23:21 
GeneralRe: KPIs - Good for anything at all? Pin
_Maxxx_12-Mar-14 1:15
professional_Maxxx_12-Mar-14 1:15 
GeneralRe: KPIs - Good for anything at all? Pin
BobJanova12-Mar-14 0:03
BobJanova12-Mar-14 0:03 
GeneralRe: KPIs - Good for anything at all? Pin
kmoorevs12-Mar-14 6:00
kmoorevs12-Mar-14 6:00 
GeneralRe: KPIs - Good for anything at all? Pin
GenJerDan12-Mar-14 3:32
GenJerDan12-Mar-14 3:32 
GeneralThe Crossword Pin
Karen Mitchelle11-Mar-14 19:42
professionalKaren Mitchelle11-Mar-14 19:42 
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Dalek Dave11-Mar-14 23:01
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Mendor8111-Mar-14 23:46
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Roger Wright11-Mar-14 19:10
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Jim Meadors11-Mar-14 19:39
Jim Meadors11-Mar-14 19:39 
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OriginalGriff11-Mar-14 21:37
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Septimus Hedgehog11-Mar-14 22:45
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V.11-Mar-14 23:42
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Roger Wright12-Mar-14 3:42
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