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As God is my witness, I hate rap....
Charlie Gilley
<italic>Stuck in a dysfunctional matrix from which I must escape...
"Where liberty dwells, there is my country." B. Franklin, 1783
“They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759
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Merry Christmas brother! May you and yours have an awesome and prosperous 2018 as well.
Jeremy Falcon
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Thanks a lot, Jeremy, for your warm greetings! 
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12 months ago, on the advice of a network guy that I no longer use, I signed up for AWS "Free tier" to explore using them as a Cloud provider. After 3 months or so, we decided to go in another direction, and tried to cancel the subscription. It has been impossible to do. Today I got an email saying that the 12 month "trial" was over and they would start charging my credit card at higher rates. 
Has anyone else had this problem? Does anyone know how to get them to cancel my account and get them to stop billing us?
My next step is to file a complaint with the Federal Trade Commission. I would be grateful for any suggestions.
I will never do business with Amazon ever again at any level.
Outraged does not begin to describe.....
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Ed Aymami wrote: Does anyone know how to get them to cancel my account and get them to stop billing us?
Call them?
I find it very difficult to believe that you can not solve this problem with....Amazon.
Edit: Contacting Customer Support About Your Bill - AWS Billing and Cost Management[^]
Once you open a new case you can select Phone as an option of communication.
modified 22-Dec-17 9:19am.
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Complaint to your credit card company - especially, show them evidence that you tried to discontinue the server - and tell them not to pay the bill.
Usually, works like magic.
| Ravings en masse^ |
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| "The difference between genius and stupidity is that genius has its limits." - Albert Einstein | | "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010 |
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another option is call [and if you have it using the on-line secure email] your bank and report your credit card details stolen [on line] so stop all payments. They should have a 24 hour service for this so effective immediately (in case they attempt to charge you over the weekend.)
Means you might be without a cc for a few days till replacement arranged (ask for a new number), but the bank is required to honour your request.
Signature ready for installation. Please Reboot now.
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I'm guessing that they were just warning you that the trial period was over to make sure if you have instances running that you know you'll be charged now.
I think they are trying to insure that you do not get charged.
I remember this all being very confusing too. I thought I was going to be charged also even though the account wasn't really doing anything.
However, it may be somewhat impossible to delete your entire account. I understand that may pose a problem.
But, you should be able to go to your AWS dashboard and check if you have instances running.
Here's a snapshot of mine where I have no instances running and so I don't get charged. I start the instances when I want to run something.
http://raddev.us/images/cp/awsdashboard.png[^]
aws dashboard is : aws.amazon.com
Of course setup can be different so please look closely and examine your billing to see what you might be charged for.
Hope you are able to get it resolved.
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For the future:
Do you have a Bank of America credit card? If so: They offer a useful service called ShopSafe. Basically you can create a temporary virtual card with a unique number and security code. You pick the expiry date and maximum credit amount. You can delete card at any time. The card is linked to your real card, until you cancel it.
If you are dealing with a company that may cause difficulties of the kind you are experiencing, pay them with your virtual card. If they refuse to cancel your subscription, just cancel the virtual card.
There is no limit as to the number of virtual cards you create and the service is free.
Get me coffee and no one gets hurt!
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Cornelius Henning wrote: They offer a useful service called ShopSafe
That is super cool! I have always thought that banks and credit card / debit cards should have just such a feature and i've always wondered why they don't all offer that.
It totally makes sense. Especially for online shopping etc.
It's actually ridiculous that all credit / debit cards don't provide this ability.
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Yes. The main purpose is that it covers you, in case there are fraudulent transactions on-line. Yes, the bank will cover any losses, but you are able to destroy the card without affecting your real card. No inconvenience waiting for a replacement card. And no need to notify merchants of the new card number.
Get me coffee and no one gets hurt!
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Right. Interesting, really, that this is a feature.
It should just be the way things work.
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Shopsafe helps Bofa more than it helps you really, but if you hate the hassle of dealing with stolen CCs, cancelling the card, getting a new one, etc., it's a super feature.
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Discover and Citi MCs had that too but they took it offline a few years ago. So Bofa is the only major bank to still offer this.
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Good idea is to leave the default 2 month expiry, so they can't re-charge it if they tried.
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Yes. Once you have mastered ShopSafe, a whole range of possibilities open up before you! 
Get me coffee and no one gets hurt!
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If it's like Azure, you only get billed for usage. Delete any AWS apps/services/containers/etc. in the dashboard and at least you won't get charged for anything. As for completely cancelling the account, I'd bite the bullet and suffer a phone call. Hope you get it all worked out!
"Go forth into the source" - Neal Morse
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I get 1 TB of capacity with OneDrive with my Office 365 subscription, which is way more than I need. I have often wondered what the difference is between Azure and OneDrive. I suppose Azure is more for businesses and OneDrive more for private individuals?
Get me coffee and no one gets hurt!
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OneDrive is only storage. Azure/AWS provides all the services (including storage) that business can basically rent. (webservices, databases, or full-blown servers)
As an example, my company uses Azure to host a couple of web applications that connect to a sql database. One web application takes input from around 250 customer pos terminals while the other is a manager/admin console handling around 70 manager/admin workstations. The cost is usually around $75/month.
The unreliability of my company ISP made self hosting impossible. We checked out Azure and found it very easy to setup and get working. Instant benefits were the ability to scale the web apps individually and the ability to use https. Over the last 2.5 years we have been using it, there has been a total of about 3 hours of downtime from outages...none at all for over a year now...that I know of anyway.
One thing that is available with a subscription is Visual Studio Online. I personally haven't found a good use for it yet. My code travels just fine on my laptop and I still prefer VS 2010 for most projects. (VS 2015 only when I have to) However, if I find myself on a computer without VS, I'm guessing it would work in a pinch.
"Go forth into the source" - Neal Morse
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Thanks for taking the time to reply in such detail. Much appreciated. I now understand what Azure is for the first time.
Get me coffee and no one gets hurt!
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The final minutes before i leave work i want to dedicate to all of you making CP what it is, the best Website in TEH WORLDZ!
Wish y'all a merry christmas and a happy new year.
See / read / hear you guys next year 
Rules for the FOSW ![ ^]
if(!string.IsNullOrWhiteSpace(_signature))
{
MessageBox.Show("This is my signature: " + Environment.NewLine + _signature);
}
else
{
MessageBox.Show("404-Signature not found");
}
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you wishing eczemas on us? how kind 
Signature ready for installation. Please Reboot now.
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I think that just scratches the surface of what may turn out to be a rash of such remarks..
| Ravings en masse^ |
|---|
| "The difference between genius and stupidity is that genius has its limits." - Albert Einstein | | "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010 |
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