|
So one of our customers requires me to have an account in their system.
The account gives me an email @theircompany which I cannot access without VPN and I can only make VPN in a VM which does not have an email client installed.
With the account I also get access to another account which gives me access to their servers, which I need to release software.
For the past six months or so I've been logging into their systems on a weekly basis, but somewhere in December I suddenly couldn't log on anymore.
Turned out, because I failed to extend my contract, which only involved changing some value on my profile on their website, they just locked my account.
I didn't even know I had to extend my contract, last time I've made that mistake.
So, of course I emailed our contact who referred me to someone who could make a request for me to have my account restored.
Of course they sent all emails to my @theircompany account which I could not access at all without VPN which I didn't have because they blocked my account.
Took me about a week or two to get my VPN and account access back.
But then I still needed access to the server...
Long story short, I've talked to three people about it, filled out some forms, at least five people needed involvement (because I needed to get "approval" of two people), the help desk people weren't able to fix it for me, two more people got involved and almost two months later I still don't have access to their servers and six people are involved... 
Who the hell comes up with these idiotic policies?
Why the hell can they close an account automatically, but is it nearly impossible to get it back?
Ah well, I'm not working for them at the moment so I'm not in a hurry and I can see the humor in it 
|
|
|
|
|
Sander Rossel wrote: Who the hell comes up with these idiotic policies?
The Russians are responsible.
".45 ACP - because shooting twice is just silly" - JSOP, 2010
-
You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
-
When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013
|
|
|
|
|
I just wanted to Putin my password, but it looks like they're just Stalin me.
I'm not in a hurry, but I wish they'd Russian on it.
It Marx the overall state of IT though...
At least they apologized and told me they're Tsarry for the trouble.
As long as it gets Soviet in the end, I'm happy 
|
|
|
|
|
Is it your version of "five rounds, rapid"?
CALL APOGEE, SAY AARDWOLF
GCS d--- s-/++ a- C++++ U+++ P- L- E-- W++ N++ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t++ 5? X R++ tv-- b+ DI+++ D++ G e++>+++ h--- ++>+++ y+++* Weapons extension: ma- k++ F+2 X
If you think 'goto' is evil, try writing an Assembly program without JMP. -- TNCaver
"Go ahead, make my day"
|
|
|
|
|
billing for the time it takes you, I hope.... 
|
|
|
|
|
Of course
|
|
|
|
|
And there was me assuming you'd started spamming CP!
I was about to point you to Sugs'n'Bugs
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
|
|
|
|
|
I'm posting on CP using my CP account about getting my CP account back? 
|
|
|
|
|
Hey! You've seen QA - people do stranger things!
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
|
|
|
|
|
Yeah, and I've seen what it did to you...
From this[^] to this[^] to this[^]...
Luckily I was able to quit before a similar fate struck me
|
|
|
|
|
Yeah.
Meth? Not even once...
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
|
|
|
|
|
I can't see why you take all these things on yourself...
If one of our customers does no give access I simply return all their requests with a 'Server unreachable' memo...
Skipper: We'll fix it.
Alex: Fix it? How you gonna fix this?
Skipper: Grit, spit and a whole lotta duct tape.
|
|
|
|
|
If a customer makes it my work to get my account working and is willing to invest time, people and money on it then sure, I'll bill them for the time it takes me to get that account working 
|
|
|
|
|
I do not own the company I work for... so I can't bill no-one for doing his task too...
Skipper: We'll fix it.
Alex: Fix it? How you gonna fix this?
Skipper: Grit, spit and a whole lotta duct tape.
|
|
|
|
|
Well, I'm not billing directly... Just writing my hours like my boss says I should (which is for that customer) who will bill them for my time 
I'm pretty sure the time I'm writing for sending some mails, doing some chats with their help desk, trying to log in, filling out forms, etc. is nothing compared to the time this costs them internally 
|
|
|
|
|
The kind of places I work at, you'd have to register a completely new account...
... With new biometrics.
I wanna be a eunuchs developer! Pass me a bread knife!
|
|
|
|
|
|
I wish you'd pointed this out a week ago.
I wanna be a eunuchs developer! Pass me a bread knife!
|
|
|
|
|
Have you tried turning it off and on again? 
|
|
|
|
|
Are nitrates cheaper than day rates?
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
|
|
|
|
|
It's against the law man, they have nitrites.
Sin tack ear lol
Pressing the any key may be continuate
|
|
|
|
|
And will a Hotel after paying her?
New version: WinHeist Version 2.2.2 Beta I told my psychiatrist that I was hearing voices in my head. He said you don't have a psychiatrist!
|
|
|
|
|
And are night lights cheaper than daylight?
If you have an important point to make, don't try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time - a tremendous whack.
--Winston Churchill
|
|
|
|
|
day light vs. night light: equally light or is one heavier than the other?
Sin tack ear lol
Pressing the any key may be continuate
|
|
|
|
|
Who's bright idea was that?
| Ravings en masse^ |
|---|
| "The difference between genius and stupidity is that genius has its limits." - Albert Einstein | | "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010 |
|
|
|
|
General 
News 
Suggestion 
Question 
Bug 
Answer 
Joke 
Praise 
Rant 
Admin 
Submit an article or tip
