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"This reminds me of something", Leslie
Mongo: Mongo only pawn... in game of life.
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"Something"? - What is it?
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It's this[^], but that's not important right now...
I just want to tell you good luck. We're all counting on you.
Anything that is unrelated to elephants is irrelephant
Anonymous
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The problem with quotes on the internet is that you can never tell if they're genuine
Winston Churchill, 1944
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I'd just like a chance to prove that money can't make me happy.
Me, all the time
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Got a call from Iris this morning (an elderly lady, mother of a friend of mine - I sort out her computer problems from time to time). "My picture of the dolphin has vanished, can you get it back for me?"
This means "My desktop background picture has changed on my Win 8 laptop. Please fix it!"
So I figure it'll be a quick five minutes, and pop over to see her.
Nope.
Everything is gone. It's like she just re-installed windows 8.0.
Her pictures are still on her HDD, but...Office is gone, email is gone, chrome: vanished. McAffee is installed! 
Windows defender? Gone.
"I lost something, so I pressed 'restore'" ... and she can't remember where or how she got to "restore" - but there are no saved restore points, no nothing...
Simple job? I think not. So I've taken her lappie off her and it's sitting here beside me while I work out exactly what to do now.
Bang goes my quiet day... 
[edit]
First thing: Find out what she's done. Looks like she has found and used "restore to factory defaults" - there are no windows updates listed past 01/09/2012.
So, we need to get that lot done first (hopefully including an update to 8.1)
But...windows first needs to update windows updater.
And the installation of windows updater failed, so the update service isn't running.
Am I on Candid Camera or something?
[/edit]
[edit2]
Fixed that: "138 important updtaes are available"
Long day. Loads of reboots. Joy is unconfined.
[/edit2]
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
modified 10-Mar-15 7:45am.
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I have a laptop that wait for keyboard replace, can you pop over too?
(It is not urgent, the laptop waits for the remake like 5 years and my wife already destroyed two others since - so you can take your time to fix it  )
Skipper: We'll fix it.
Alex: Fix it? How you gonna fix this?
Skipper: Grit, spit and a whole lotta duct tape.
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It might take a while...
Iris looks to have hit "restore to factory defaults": the last windows update installed is dated 01/09/2012.
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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Given that OG lives in Wales and you live in Israel, that would be a really expensive on-site service call.
If you have an important point to make, don't try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time - a tremendous whack.
--Winston Churchill
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Oh, I'm not in rush - he can walk all the way...
Skipper: We'll fix it.
Alex: Fix it? How you gonna fix this?
Skipper: Grit, spit and a whole lotta duct tape.
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You do realize that the call-out-fee timer starts running when I walk out my door?
And that expenses are all chargeable? 
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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how much is 2 pints of brains and a sheep for the night nowadays?
You cant outrun the world, but there is no harm in getting a head start
Real stupidity beats artificial intelligence every time.
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On expenses? Quite a lot of money... 
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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That's why Apple computers are so popular - I tend to suggest Apple computers, or mobile devices, to people who have little to no understanding of computers as you can't do much with them to break them - plus I can't support them
“That which can be asserted without evidence, can be dismissed without evidence.”
― Christopher Hitchens
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GuyThiebaut wrote: plus I can't support them
The best part about Apple, really
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GuyThiebaut wrote: I can't support them
Once you lose your pride the rest is easy.
In the end, only three things matter: how much you loved, how gently you lived, and how gracefully you let go of things not meant for you. – Buddha
Simply Elegant Designs JimmyRopes Designs
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Um, it's even easier to reset to factory defaults on iphones/ipads.
You just have to hope that Granny won't do it.
I wanna be a eunuchs developer! Pass me a bread knife!
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OriginalGriff wrote: but there are no saved restore points, no nothing...
Simple job? I think not.
Sure it's simple. Sounds like you're all done. There's nothing left to do. 
There are only 10 types of people in the world, those who understand binary and those who don't.
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OriginalGriff wrote: I lost something, so I pressed 'restore'
Send it back to the store. Maybe they need a "Restock" feature.
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After this is done you'll set up a separate admin account and reduce her account to standard user?
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Only if I can't find a "dangerous user" that has less privileges than "standard"...
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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bin it and go buy her an etch a sketch instead
You cant outrun the world, but there is no harm in getting a head start
Real stupidity beats artificial intelligence every time.
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Hope she's got a good interwebz connection. I replaced my home PC a few weeks ago, and it took five hours to install all the updates that had been released since it was built. 
"These people looked deep within my soul and assigned me a number based on the order in which I joined."
- Homer
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I've brought it round to my place - 40Mbps FTTC as opposed to her 7Mbps wired broadband.
It's currently downloading 138 updates, and after one whole hour of "0KB downloaded" (but the disk / network usage being 90%+ in Resource Monitor) it's just started installing the first update now...
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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OriginalGriff wrote: after one whole hour of "0KB downloaded" (but the disk / network usage being 90%+ in Resource Monitor) it's just started installing the first update now...
That's exactly what I had - one hour of "0KB downloaded", followed by four hours of installing.
"These people looked deep within my soul and assigned me a number based on the order in which I joined."
- Homer
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I think it was written by the same guy who did the Windows File Copy Dialog... 
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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