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Now see your missus should be grateful that she doesn't work for the parent company where I work.
for an IT problem you call a number in Delhi and register your problem.
That problem is then filtered through to the first line support in delhi who usually try to remote login to your machine that day (did I say that there is a maximum response time of one working day). if it is something as simple as an account lock out or email issues they then contact the local IT at your site (longest know time to resolve these is 2 working days).
If the Dehli support team can't solve this problem then you can raise this to Accenture + IMB after 3 days. Who then will start to look into it.
Apparently there is a black market at the parent company to resolve IT issues..
Every day, thousands of innocent plants are killed by vegetarians.
Help end the violence EAT BACON
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How the heck can you work like that? 
Anything that is unrelated to elephants is irrelephant
Anonymous
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The problem with quotes on the internet is that you can never tell if they're genuine
Winston Churchill, 1944
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I'd just like a chance to prove that money can't make me happy.
Me, all the time
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Luckily at the moment we don't.
The parent company don't want to mess up out infrastructure at present. But visitors are envious of the support that we give.
Every day, thousands of innocent plants are killed by vegetarians.
Help end the violence EAT BACON
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I worked on a site 'managed' by IBM back in the late 90's. To get anything out of them you had to log a call which would be prioritised at the morning managers' meeting.
The alternative that most of the bank's staff learned was to call my colleagues and I [we were sub-contracted] and then we'd go in and do some desk thumping tot get the issue resolved.
speramus in juniperus
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Nagy Vilmos wrote: most of the bank's staff learned was to call my colleagues and I [we were sub-contracted] and then we'd go in and do some desk thumping tot get the issue resolved.
Perfect! I'll tell the wife to call you right away!  
Anything that is unrelated to elephants is irrelephant
Anonymous
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The problem with quotes on the internet is that you can never tell if they're genuine
Winston Churchill, 1944
-----
I'd just like a chance to prove that money can't make me happy.
Me, all the time
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Wasn't the Bank of Ireland was it?
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Where I used to work we had an even better system. We called the help desk in India (no idea where) and after a while they suggested getting an engineer to visit. So they called the level 2 support office and asked an engineer to walk across the road to our building.
Veni, vidi, abiit domum
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Simon_Whale wrote: Accenture
We deal with them. 
For most things, I can just call one of the Network / System admins. 
Common sense is admitting there is cause and effect and that you can exert some control over what you understand.
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And of course utter "We're working on it"!
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Simon_Whale wrote: for an IT problem you call a number in Delhi and register your problem.
That problem is then filtered through to the first line support in delhi who usually try to remote login to your machine that day (did I say that there is a maximum response time of one working day). if it is something as simple as an account lock out or email issues they then contact the local IT at your site (longest know time to resolve these is 2 working days).
Sounds like my new company. All along i have worked in an environment where me the sole dev, one sys support guy & one network admin(our boss) sit in one cubicle & we are all collectively called "IT Department".
So after a round 5 years in that kind of setup, i thought well it could be time to move on but then the experience is elephanting bull.
Simon_Whale wrote: for an IT problem you call a number in Delhi and register your problem.
in my case you register a problem to a support desk that i guess may only be virtual, no one knows where that guy sits.
Johnny J. wrote: all that happens is that the IT guy comes around, taps a few times on the computer and scratches his head...
at-least for you the guy comes around but not straight. here you(the applicant) and the guy have to sign 42  request & authorization forms (hint: my recent tor post).
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O Code Project,
O Code Project,
How lovey are your articles!
Your insight sheds so much illume
You clear the refactored gloom.
O Code Project,
O Code Project,
How lovey are your articles!
O Code Project,
O Code Project,
What happiness is wrought
When oft I find the answers there
Where others their wisdom share.
O Code Project,
O Code Project,
What happiness is wrought
O Code Project,
O Code Project,
Your forums are like gold
Nuggets are hidden there within
Amidst the Lounge raucous din
O Code Project,
O Code Project,
Your forums are like gold
For the Reason for the Season: John 3:16
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Tim Carmichael wrote: For the Reason for the Season: John 3:16
Actually the reason is the "Church" wanted to get various groups to join. So they moved the date to the winter solstice and throw in some of the pagan symbols.
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Let us sing the praises of Code Project!
Just because the code works, it doesn't mean that it is good code.
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Tim Carmichael wrote: For the Reason for the Season: John 3:16
Actually, axial tilt is the reason for the season. And you find winter solstice festivals in every non-tropical culture for as far back as we can tell: they are most definitely NOT unique to Christianity.
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Not just non-tropical.
If you seek to aid everyone that suffers in the galaxy, you will only weaken yourself … and weaken them. It is the internal struggles, when fought and won on their own, that yield the strongest rewards… If you care for others, then dispense with pity and sacrifice and recognize the value in letting them fight their own battles." Darth Traya
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True, but cultures that developed closer to the equator, where seasonal variations are much smaller, typically attach less significance to solstices and equinoxes than cultures closer to the poles.
In any case, winter solstice festivals[^] are very common to the human experience.
modified 18-Dec-13 10:53am.
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Broken link. 
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Sorry about that; the link is fixed.
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"Lay of that whiskey, and let that cocaine be"
Bastard Programmer from Hell 
If you can't read my code, try converting it here[^]
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Would you have a version on elvish so we can sing it in our halls into the trees?... 
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Quote: A tourist is lucky to be alive after she fell into Melbourne's Port Phillip Bay while browsing on Facebook, police say. ... There will be no need for a lost property report as the woman kept hold of her mobile phone throughout the ordeal.
[^]
If you seek to aid everyone that suffers in the galaxy, you will only weaken yourself … and weaken them. It is the internal struggles, when fought and won on their own, that yield the strongest rewards… If you care for others, then dispense with pity and sacrifice and recognize the value in letting them fight their own battles." Darth Traya
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The tourist is lucky, the rest of the world, not so.
Sorry, if I were visiting down under, the last thing I would be doing is walking around with a stupid phone in my face. Melbourne can't be that boring, can it?
It was broke, so I fixed it.
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It's too bad. She just missed winning the Darwin award.
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See that's where we go wrong in the UK.
That pier would never be allowed without a guardrail over here. Its for that reason alone that we can't drown our Facebook users.
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But then you end up bumping into the rail and your phone falls into the water.
The good thing about pessimism is, that you are always either right or pleasently surprised.
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