TAPI 3.1 stops receiving events

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<hi mode="hold">
I am using TAPI 3.1 for monitoring NEC PBX.
I am using Visual Studio 2005 for the development environment.

Problem: The application runs as a service. The application montors the extensions and sends the activity of the extensions over TCP to other application. It works fine, but sometimes, it stops getting the events. Restarting the service resolves the problem.
Can anybody say why it happens?

regards,
Samir

Posted 10-Feb-11 0:29am

Samir Ghosh

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OriginalGriff · Answer 1 · 2011-02-10T01:11:00

Solution 1

"it stops getting the events"
"Can anybody say why it happens?"

No. Not with any certainty.

Have you tried logging every event to see if there is a common factor?

Posted 10-Feb-11 1:11am

OriginalGriff

Rajesh R Subramanian · Answer 2 · 2011-02-11T03:30:00

Solution 2

I'd assume that the service is blocked on something. Restarting the service puts it back onto a stable state. Attach a Kernel mode debugger (assuming it's a kernel level service) and see what's happening when the service 'stops' receiving events.

Posted 11-Feb-11 3:30am

Rajesh R Subramanian