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GeneralRe: Wordle 744 Pin
GuyThiebaut2-Jul-23 19:53
professionalGuyThiebaut2-Jul-23 19:53 
GeneralRe: Wordle 744 Pin
Sander Rossel2-Jul-23 20:51
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GeneralRe: Wordle 744 - 5 4 me Pin
pkfox2-Jul-23 20:52
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GeneralRe: Wordle 744 Pin
ChandraRam2-Jul-23 22:54
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GeneralRe: Wordle 744 Pin
Cp-Coder3-Jul-23 1:47
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GeneralRe: Wordle 744 (2/6) Pin
Jeremy Falcon3-Jul-23 6:22
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GeneralRe: Wordle 744 5/6 Pin
jmaida3-Jul-23 9:06
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QuestionStart menu popping up all the time Pin
trønderen2-Jul-23 8:57
trønderen2-Jul-23 8:57 
This is not a problem of mine, but of a friend who call me every time there is some trouble with his computers. I will visit him next weekend and need some good hints for the problem investigation.

His newest PC, a small cigar box thing, is between 1 and 2 years old, and should be quite modern. (Sorry, I don't have the brand or model at hand.) He is running Windows 10.

For a couple of days, the Start Menu has been popping up, and then disappearing, at irregular intervals of a few seconds, as if he were randomly hitting Ctrl-Esc every few seconds. Intervals are not fixed, neither between popups nor how long the menu is displayed. When it pops up, it steals the focus, making it impossible to get any work done. If he opens the Start Menu explicitly (by clicking the Windows icon), and it takes him a few seconds to find the right entry, the menu closes.

It sounds very much like a faulty keyboard. But the thing is that if he disconnects his wireless keyboard completely, by unplugging the dongle, the problem remains. The mouse uses the same dongle, and is disconnected as well. I strongly suspect a hardware fault within the cigar box, but I think it strange that a hardware fault has this single
effect and no other visible signs.

He has tried to do a complete reinstall of Windows 10; the problem remains.

In between the Start Menu popups and closes, he has managed to start Notepad to do some simple typing. There is no sign of "ghost characters" that he didn't type himself. There doesn't appear to be noise on the keyboard input line, unless there is some filtering of keyboard input to Notepad that isn't applied to the opening of the Start Menu.

When I visit him next weekend, what should I do to try to identify and isolate the problem?
(I am not a hardware man, so I have no fancy electronic test equipment!)
AnswerRe: Start menu popping up all the time Pin
Ron Anders2-Jul-23 9:17
Ron Anders2-Jul-23 9:17 
GeneralRe: Start menu popping up all the time Pin
trønderen2-Jul-23 9:27
trønderen2-Jul-23 9:27 
GeneralRe: Start menu popping up all the time Pin
Daniel Pfeffer2-Jul-23 10:01
professionalDaniel Pfeffer2-Jul-23 10:01 
GeneralRe: Start menu popping up all the time Pin
trønderen2-Jul-23 16:41
trønderen2-Jul-23 16:41 
GeneralRe: Start menu popping up all the time Pin
k50542-Jul-23 17:29
mvek50542-Jul-23 17:29 
GeneralRe: Start menu popping up all the time Pin
trønderen2-Jul-23 17:36
trønderen2-Jul-23 17:36 
GeneralRe: Start menu popping up all the time Pin
raddevus2-Jul-23 12:19
mvaraddevus2-Jul-23 12:19 
GeneralRe: Start menu popping up all the time Pin
Graeme_Grant2-Jul-23 15:57
mvaGraeme_Grant2-Jul-23 15:57 
GeneralRe: Start menu popping up all the time Pin
trønderen2-Jul-23 16:28
trønderen2-Jul-23 16:28 
GeneralRe: Start menu popping up all the time Pin
Graeme_Grant2-Jul-23 16:32
mvaGraeme_Grant2-Jul-23 16:32 
GeneralRe: Start menu popping up all the time Pin
trønderen2-Jul-23 17:33
trønderen2-Jul-23 17:33 
GeneralRe: Start menu popping up all the time Pin
raddevus3-Jul-23 9:42
mvaraddevus3-Jul-23 9:42 
AnswerRe: Start menu popping up all the time Pin
Richard Andrew x642-Jul-23 13:00
professionalRichard Andrew x642-Jul-23 13:00 
GeneralRe: Start menu popping up all the time Pin
trønderen2-Jul-23 16:26
trønderen2-Jul-23 16:26 
AnswerRe: Start menu popping up all the time Pin
David O'Neil2-Jul-23 13:39
professionalDavid O'Neil2-Jul-23 13:39 
AnswerRe: Start menu popping up all the time Pin
seismofish2-Jul-23 23:40
seismofish2-Jul-23 23:40 
AnswerRe: Start menu popping up all the time Pin
jschell3-Jul-23 5:32
jschell3-Jul-23 5:32 

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