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GeneralPaedophilles, Drunks and the French. Pin
P0mpeyBoy10-Dec-14 1:25
P0mpeyBoy10-Dec-14 1:25 
JokeRe: Paedophilles, Drunks and the French. Pin
Richard Deeming10-Dec-14 1:44
mveRichard Deeming10-Dec-14 1:44 
GeneralRe: Paedophilles, Drunks and the French. Pin
P0mpeyBoy10-Dec-14 1:45
P0mpeyBoy10-Dec-14 1:45 
GeneralRe: Paedophilles, Drunks and the French. Pin
Nagy Vilmos10-Dec-14 1:56
professionalNagy Vilmos10-Dec-14 1:56 
GeneralRe: Paedophilles, Drunks and the French. Pin
Keith Barrow10-Dec-14 2:47
professionalKeith Barrow10-Dec-14 2:47 
JokeRe: Paedophilles, Drunks and the French. PinPopular
Johnny J.10-Dec-14 1:57
professionalJohnny J.10-Dec-14 1:57 
GeneralRe: Paedophilles, Drunks and the French. Pin
Nagy Vilmos10-Dec-14 2:18
professionalNagy Vilmos10-Dec-14 2:18 
GeneralSome people haven't quite sussed computer systems yet... PinPopular
OriginalGriff9-Dec-14 23:42
mveOriginalGriff9-Dec-14 23:42 
My doctor's surgery is computerised - this is all good.
And for a couple of years now, I can order Herself's medication repeat prescriptions online: I log in, tick what she needs, send the request, and then collect the medication from the pharmacy one or two days later.

This is complicated, as the NHS rules in Wales will only allow 28 days of medication, and you can only re-order in the last 7 days of the 28 since the last issue. Not a problem, I just sort it out (and "juggle" reorder dates to get it to "one-order-per-four-weeks".

It works: no paper, no fuel to drive paper to surgery, no phone, no people involved.

Except they changed systems 4 months ago, and the first two months it just lost all requests. Last month, it was fine, so on Sunday I submitted a new request. And this morning it's still sitting there on the computer as status: "Requested". Not "Approved", or "Rejected", but "Requested" - which means it hasn't been dealt with. OK, drive down to surgery and sort it out.

Now, you and I probably figure it goes like this:

1) User submits request to central internet system
2) System sends request to surgery for processing
3) Surgery system checks request and validates that it's all on the "approved" list for the user, and that he ordered in the appropriate period.
4) System passes request to doctor, who scans, ticks and moves on.
5) System produces physical prescription, which is passed to pharmacy. (Legal requirement: must be paper copy)

No. Found out today that step 3 is human: An employee prints out the request, gets the user computer file up and manually checks it, then types in the prescription request for the doctor to look at, check against the computer, sign and put in the "out" basket...

And "The girl that does that is off this week" D'Oh! | :doh:
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

GeneralRe: Some people haven't quite sussed computer systems yet... Pin
glennPattonWork310-Dec-14 0:12
professionalglennPattonWork310-Dec-14 0:12 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
OriginalGriff10-Dec-14 0:24
mveOriginalGriff10-Dec-14 0:24 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
Brady Kelly10-Dec-14 4:49
Brady Kelly10-Dec-14 4:49 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
Nagy Vilmos10-Dec-14 0:27
professionalNagy Vilmos10-Dec-14 0:27 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
glennPattonWork310-Dec-14 0:30
professionalglennPattonWork310-Dec-14 0:30 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
Johnny J.10-Dec-14 0:45
professionalJohnny J.10-Dec-14 0:45 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
OriginalGriff10-Dec-14 0:57
mveOriginalGriff10-Dec-14 0:57 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
HobbyProggy10-Dec-14 1:10
professionalHobbyProggy10-Dec-14 1:10 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
Johnny J.10-Dec-14 1:45
professionalJohnny J.10-Dec-14 1:45 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
HobbyProggy10-Dec-14 1:56
professionalHobbyProggy10-Dec-14 1:56 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
PhilLenoir10-Dec-14 4:14
professionalPhilLenoir10-Dec-14 4:14 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
Brady Kelly10-Dec-14 4:52
Brady Kelly10-Dec-14 4:52 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
Richard MacCutchan10-Dec-14 1:09
mveRichard MacCutchan10-Dec-14 1:09 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
OriginalGriff10-Dec-14 1:26
mveOriginalGriff10-Dec-14 1:26 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
Richard MacCutchan10-Dec-14 1:40
mveRichard MacCutchan10-Dec-14 1:40 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
Chris Quinn10-Dec-14 1:11
Chris Quinn10-Dec-14 1:11 
GeneralRe: Some people haven't quite sussed computer systems yet... Pin
OriginalGriff10-Dec-14 1:29
mveOriginalGriff10-Dec-14 1:29 

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