|The title should really be: "Fantastic Bug-Tracker / Heldesk software combinations and Where to Find Them".
At the moment we are using a self-hosted version of JIRA, but as support for the self-hosted version will end and JIRA will be online only, we are looking for a good alternative.
I have been searching for days, but it seems there is an enormous gap between bug-tracking and helpdesk software.
A possible candidate seems to be GitKraken (offered by Axosoft), but I wonder if that will suit all our needs.
Ideally the software should tick the following boxes:
- Git integration
And the following would be nice:
- Open-source / C#
- PostgreSQL support
I took a look at Budoco (Bug tracker for Dotnet Core) which is open-source, uses PostgreSQL and is cross-platform as a bonus.
See this overview: best-free-bug-tracking-tools-for-programming[^]
After some struggling with VS-Code and ASP-NET Core 5, which I'm not used to, I got Budoco running.
Although surely useable as a basic bug-tracker, it would take a lot of work to add helpdesk functionality and a more attractive user interface (that's also useable by non-programmers), so this will not be the best choice for us.
So if anyone has a better suggestion, I would like to hear about it!
modified 27-Feb-22 1:54am.