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AnswerRe: Any Python devs with some spare time? Pin
Maximilien13-Aug-21 8:19
MemberMaximilien13-Aug-21 8:19 
AnswerRe: Any Python devs with some spare time? Pin
Maximilien13-Aug-21 9:00
MemberMaximilien13-Aug-21 9:00 
AnswerRe: Any Python devs with some spare time? Pin
OriginalGriff13-Aug-21 10:10
mveOriginalGriff13-Aug-21 10:10 
AnswerRe: Any Python devs with some spare time? Pin
charlieg13-Aug-21 12:06
Membercharlieg13-Aug-21 12:06 
GeneralRe: Any Python devs with some spare time? Pin
Gary R. Wheeler13-Aug-21 12:57
MemberGary R. Wheeler13-Aug-21 12:57 
GeneralRe: Any Python devs with some spare time? Pin
Nelek14-Aug-21 3:25
protectorNelek14-Aug-21 3:25 
GeneralRe: Any Python devs with some spare time? Pin
Gary R. Wheeler14-Aug-21 3:31
MemberGary R. Wheeler14-Aug-21 3:31 
QuestionOn hold. Always Pin
Chris Maunder13-Aug-21 7:53
cofounderChris Maunder13-Aug-21 7:53 
Is it just me or has dialing in to speak to a Real Human become an exercise in being on hold for literally hours.

Every company has a notice along the lines of "Due to the COVID pandemic we're experiencing higher volumes blah blah blah".

It's been 18 months. How this means that my insurance broker, or local bike store, or an airline is now overrun with calls because of COVID is beyond me. I get that many are working from home but is the lack of staff to take calls because everyone who should be manning the phones is taking their dog for a walk? Or have slept in, again? Or that beer o'clock has slipped from 5pm to 4 to 3 to 10AM?

I'm just wondering what your experiences are, and if anyone who deals with high-volume inbound call systems has any insight into what's going on. Bandwidth issues due to people working from home? Systems simply unable to cope with offsite call-handlers so they are on 25% staffing? Burn out? Home computers still trying to update to Windows 21H1?
cheers
Chris Maunder

AnswerRe: On hold. Always Pin
Mike Hankey13-Aug-21 8:00
professionalMike Hankey13-Aug-21 8:00 
AnswerRe: On hold. Always Pin
Ravi Bhavnani13-Aug-21 8:24
professionalRavi Bhavnani13-Aug-21 8:24 
GeneralRe: On hold. Always Pin
OriginalGriff13-Aug-21 10:13
mveOriginalGriff13-Aug-21 10:13 
GeneralRe: On hold. Always Pin
dandy7217-Aug-21 10:04
Memberdandy7217-Aug-21 10:04 
GeneralRe: On hold. Always Pin
Ravi Bhavnani18-Aug-21 18:13
professionalRavi Bhavnani18-Aug-21 18:13 
AnswerRe: On hold. Always Pin
theoldfool13-Aug-21 9:13
professionaltheoldfool13-Aug-21 9:13 
AnswerRe: On hold. Always Pin
charlieg13-Aug-21 12:18
Membercharlieg13-Aug-21 12:18 
RantRe: On hold. Always Pin
Gary R. Wheeler13-Aug-21 13:06
MemberGary R. Wheeler13-Aug-21 13:06 
AnswerRe: On hold. Always Pin
Sander Rossel14-Aug-21 1:15
professionalSander Rossel14-Aug-21 1:15 
GeneralKids these days! Pin
PIEBALDconsult13-Aug-21 6:47
professionalPIEBALDconsult13-Aug-21 6:47 
GeneralRe: Kids these days! Pin
Marc Clifton13-Aug-21 6:56
mvaMarc Clifton13-Aug-21 6:56 
GeneralRe: Kids these days! Pin
BryanFazekas16-Aug-21 1:44
MemberBryanFazekas16-Aug-21 1:44 
GeneralRe: Kids these days! Pin
Member 798912216-Aug-21 3:35
MemberMember 798912216-Aug-21 3:35 
GeneralRe: Kids these days! Pin
BryanFazekas16-Aug-21 4:44
MemberBryanFazekas16-Aug-21 4:44 
GeneralRe: Kids these days! Pin
Member 798912216-Aug-21 10:38
MemberMember 798912216-Aug-21 10:38 
GeneralRe: Kids these days! Pin
BryanFazekas17-Aug-21 7:06
MemberBryanFazekas17-Aug-21 7:06 
GeneralRe: Kids these days! Pin
dandy7217-Aug-21 6:11
Memberdandy7217-Aug-21 6:11 

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Straw Poll

When building an application, when is the most important time to consider the User Experience?
They are the ones we write code for, right?
  Results   143 votes