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GeneralRe: Wish me luck Pin
Garth J Lancaster31-Jan-21 20:06
mveGarth J Lancaster31-Jan-21 20:06 
GeneralRe: Wish me luck Pin
Daniel Pfeffer31-Jan-21 21:39
professionalDaniel Pfeffer31-Jan-21 21:39 
GeneralRe: Wish me luck Pin
Sander Rossel31-Jan-21 22:24
professionalSander Rossel31-Jan-21 22:24 
GeneralRe: Wish me luck Pin
raddevus1-Feb-21 7:38
mvaraddevus1-Feb-21 7:38 
GeneralRe: Wish me luck Pin
DerekT-P1-Feb-21 0:34
professionalDerekT-P1-Feb-21 0:34 
GeneralRe: Wish me luck Pin
Rage1-Feb-21 3:07
professionalRage1-Feb-21 3:07 
GeneralRe: Wish me luck Pin
abmv1-Feb-21 5:42
professionalabmv1-Feb-21 5:42 
GeneralWink Hub Outage Pin
kmoorevs31-Jan-21 9:23
Memberkmoorevs31-Jan-21 9:23 
I bought a Wink Home Hub almost 6 years ago when the missus got her first Alexa. (we now have 3 others!) The hub was the only way to control the several smart bulbs around the house. Anyhow, one of the reasons I chose that brand was that it was subscription free. Overall, I've been very satisfied with it, reliable and mostly hands-off...it just worked.

Fast forward to around a year ago when they announced that due to operational costs, they could no longer provide the service at no charge. OK, fine, it was a reasonable monthly fee, and I don't mind paying for something that I find useful.

6 days ago, (right after they charged my cc) I noticed the status light was showing a problem and sure enough, Alexa confirms for me that the hub has a problem. Alright, I'm easy going...it's an annoyance, but I can deal without voice controlled lights for now.

Today, I finally check their website and see multiple connectivity issues reported over the last week, with the last one dated Thursday 1/28 stating that 'we have identified the issue and are implementing a fix'. I'm left with 1 of 3 conclusions:
0: they don't work weekends
1: they are working this weekend but haven't got it sorted out (and are too busy to update the status)
2: they really want me to find another provider

BTW, their little dashboard with a list of 14 services shows a nice red X for 'major outage' for every one. I'm losing confidence and will probably go looking for another provider. Sigh | :sigh:

Any recommendations are appreciated. Thanks!
"Go forth into the source" - Neal Morse
"Hope is contagious"

GeneralRe: Wink Hub Outage Pin
Marc Clifton31-Jan-21 10:37
mvaMarc Clifton31-Jan-21 10:37 
GeneralRe: Wink Hub Outage Pin
Gerry Schmitz31-Jan-21 10:53
mveGerry Schmitz31-Jan-21 10:53 
GeneralRe: Wink Hub Outage Pin
kmoorevs31-Jan-21 12:23
Memberkmoorevs31-Jan-21 12:23 
GeneralRe: Wink Hub Outage Pin
W Balboos, GHB1-Feb-21 7:09
mveW Balboos, GHB1-Feb-21 7:09 
GeneralRe: Wink Hub Outage Pin
Dan Neely1-Feb-21 2:31
MemberDan Neely1-Feb-21 2:31 
GeneralRe: Wink Hub Outage Pin
raddevus1-Feb-21 2:38
mvaraddevus1-Feb-21 2:38 
GeneralRe: Wink Hub Outage Pin
Richard MacCutchan1-Feb-21 2:44
mveRichard MacCutchan1-Feb-21 2:44 
GeneralRe: Wink Hub Outage Pin
Daniel Pfeffer1-Feb-21 7:04
professionalDaniel Pfeffer1-Feb-21 7:04 
GeneralRe: Wink Hub Outage Pin
kmoorevs1-Feb-21 8:30
Memberkmoorevs1-Feb-21 8:30 
GeneralThat's just a git. Pin
OriginalGriff31-Jan-21 9:11
mveOriginalGriff31-Jan-21 9:11 
GeneralRe: That's just a git. Pin
Nelek31-Jan-21 9:42
protectorNelek31-Jan-21 9:42 
GeneralRe: That's just a git. Pin
pkfox31-Jan-21 10:11
professionalpkfox31-Jan-21 10:11 
GeneralChecked your batteries lately? Pin
Gerry Schmitz31-Jan-21 7:38
mveGerry Schmitz31-Jan-21 7:38 
GeneralRe: Checked your batteries lately? Pin
RickZeeland31-Jan-21 7:46
mveRickZeeland31-Jan-21 7:46 
GeneralRe: Checked your batteries lately? Pin
Gerry Schmitz31-Jan-21 7:53
mveGerry Schmitz31-Jan-21 7:53 
GeneralRe: Checked your batteries lately? Pin
enhzflep31-Jan-21 7:57
Memberenhzflep31-Jan-21 7:57 
GeneralRe: Checked your batteries lately? Pin
Gerry Schmitz31-Jan-21 8:19
mveGerry Schmitz31-Jan-21 8:19 

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