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GeneralRe: A matter of time Pin
W Balboos, GHB26-Oct-18 6:31
mveW Balboos, GHB26-Oct-18 6:31 
GeneralRe: A matter of time Pin
kmoorevs26-Oct-18 7:30
Memberkmoorevs26-Oct-18 7:30 
GeneralRe: A matter of time Pin
patbob26-Oct-18 7:10
Memberpatbob26-Oct-18 7:10 
GeneralRe: A matter of time Pin
kmoorevs26-Oct-18 9:03
Memberkmoorevs26-Oct-18 9:03 
GeneralRe: A matter of time Pin
patbob26-Oct-18 9:48
Memberpatbob26-Oct-18 9:48 
GeneralRe: A matter of time Pin
Sander Rossel26-Oct-18 12:08
professionalSander Rossel26-Oct-18 12:08 
GeneralRe: A matter of time Pin
Dan Neely26-Oct-18 12:17
MemberDan Neely26-Oct-18 12:17 
GeneralRe: A matter of time Pin
RandyBuchholz26-Oct-18 16:19
MemberRandyBuchholz26-Oct-18 16:19 
Quote:
they asked if I would send an email with the explanation that they could share with management and the other vendor. (so wtf did I just spend 15 minutes explaining it! )


I never just tell the customer something like this - I always write it down first. If they don't understand or misunderstand and pass the wrong info along it's going to come back to you - "That's what the developer said." Now you waste more time (and rep) untangling the mess. Best is to write a quick explanation of the problem and a add couple possible approaches to resolution.
GeneralRe: A matter of time Pin
Greg Lovekamp29-Oct-18 4:25
professionalGreg Lovekamp29-Oct-18 4:25 
GeneralRe: A matter of time Pin
kmoorevs29-Oct-18 6:40
Memberkmoorevs29-Oct-18 6:40 
GeneralRe: A matter of time Pin
Mark Shultz - Iowa29-Oct-18 6:06
professionalMark Shultz - Iowa29-Oct-18 6:06 
GeneralThought of the Day Pin
OriginalGriff26-Oct-18 6:00
mveOriginalGriff26-Oct-18 6:00 
GeneralRe: Thought of the Day Pin
megaadam26-Oct-18 6:02
professionalmegaadam26-Oct-18 6:02 
GeneralRe: Thought of the Day Pin
Herman<T>.Instance26-Oct-18 6:23
MemberHerman<T>.Instance26-Oct-18 6:23 
GeneralRe: Thought of the Day Pin
W Balboos, GHB26-Oct-18 6:25
mveW Balboos, GHB26-Oct-18 6:25 
GeneralRe: Thought of the Day Pin
PIEBALDconsult26-Oct-18 6:40
professionalPIEBALDconsult26-Oct-18 6:40 
GeneralRe: Thought of the Day Pin
W Balboos, GHB26-Oct-18 6:41
mveW Balboos, GHB26-Oct-18 6:41 
GeneralRe: Thought of the Day Pin
jeron126-Oct-18 6:41
Memberjeron126-Oct-18 6:41 
GeneralRe: Thought of the Day Pin
Eddy Vluggen26-Oct-18 7:10
professionalEddy Vluggen26-Oct-18 7:10 
GeneralRe: Thought of the Day Pin
DRHuff26-Oct-18 7:54
MemberDRHuff26-Oct-18 7:54 
GeneralRe: Thought of the Day Pin
Eric Lynch26-Oct-18 8:53
MemberEric Lynch26-Oct-18 8:53 
GeneralI should've been sent this a long time ago, but... PinPopular
megaadam26-Oct-18 5:40
professionalmegaadam26-Oct-18 5:40 
GeneralRe: I should've been sent this a long time ago, but... Pin
Eddy Vluggen26-Oct-18 7:13
professionalEddy Vluggen26-Oct-18 7:13 
GeneralI was sent this, and... Pin
OriginalGriff26-Oct-18 5:18
mveOriginalGriff26-Oct-18 5:18 
GeneralRe: I was sent this, and... Pin
Roger Wright26-Oct-18 8:10
professionalRoger Wright26-Oct-18 8:10 

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