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GeneralRe: Amazing story Pin
Bergholt Stuttley Johnson10-Mar-15 2:12
professionalBergholt Stuttley Johnson10-Mar-15 2:12 
GeneralRe: Amazing story Pin
Nagy Vilmos10-Mar-15 3:09
professionalNagy Vilmos10-Mar-15 3:09 
GeneralRe: Amazing story Pin
Bergholt Stuttley Johnson10-Mar-15 3:20
professionalBergholt Stuttley Johnson10-Mar-15 3:20 
GeneralRe: Amazing story Pin
Mark_Wallace10-Mar-15 7:02
Mark_Wallace10-Mar-15 7:02 
GeneralRe: Amazing story Pin
Corporal Agarn10-Mar-15 2:12
professionalCorporal Agarn10-Mar-15 2:12 
GeneralRe: Amazing story Pin
Keith Barrow10-Mar-15 2:48
professionalKeith Barrow10-Mar-15 2:48 
GeneralRe: Amazing story Pin
Johnny J.10-Mar-15 3:10
professionalJohnny J.10-Mar-15 3:10 
GeneralOh, gawd, no please... Pin
OriginalGriff10-Mar-15 0:14
mveOriginalGriff10-Mar-15 0:14 
Got a call from Iris this morning (an elderly lady, mother of a friend of mine - I sort out her computer problems from time to time). "My picture of the dolphin has vanished, can you get it back for me?"

This means "My desktop background picture has changed on my Win 8 laptop. Please fix it!"
So I figure it'll be a quick five minutes, and pop over to see her.

Nope.
Everything is gone. It's like she just re-installed windows 8.0.
Her pictures are still on her HDD, but...Office is gone, email is gone, chrome: vanished. McAffee is installed! OMG | :OMG:
Windows defender? Gone.

"I lost something, so I pressed 'restore'" ... and she can't remember where or how she got to "restore" - but there are no saved restore points, no nothing...

Simple job? I think not. So I've taken her lappie off her and it's sitting here beside me while I work out exactly what to do now.

Bang goes my quiet day... Sigh | :sigh:

[edit]
First thing: Find out what she's done. Looks like she has found and used "restore to factory defaults" - there are no windows updates listed past 01/09/2012.

So, we need to get that lot done first (hopefully including an update to 8.1)

But...windows first needs to update windows updater.

And the installation of windows updater failed, so the update service isn't running.

Am I on Candid Camera or something?
[/edit]
[edit2]
Fixed that: "138 important updtaes are available" Sigh | :sigh:
Long day. Loads of reboots. Joy is unconfined.
[/edit2]
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...


modified 10-Mar-15 7:45am.

GeneralRe: Oh, gawd, no please... Pin
Kornfeld Eliyahu Peter10-Mar-15 0:27
professionalKornfeld Eliyahu Peter10-Mar-15 0:27 
GeneralRe: Oh, gawd, no please... Pin
OriginalGriff10-Mar-15 0:37
mveOriginalGriff10-Mar-15 0:37 
GeneralRe: Oh, gawd, no please... Pin
Daniel Pfeffer10-Mar-15 1:18
professionalDaniel Pfeffer10-Mar-15 1:18 
GeneralRe: Oh, gawd, no please... Pin
Kornfeld Eliyahu Peter10-Mar-15 1:24
professionalKornfeld Eliyahu Peter10-Mar-15 1:24 
GeneralRe: Oh, gawd, no please... Pin
OriginalGriff10-Mar-15 1:32
mveOriginalGriff10-Mar-15 1:32 
GeneralRe: Oh, gawd, no please... Pin
Bergholt Stuttley Johnson10-Mar-15 1:56
professionalBergholt Stuttley Johnson10-Mar-15 1:56 
GeneralRe: Oh, gawd, no please... Pin
OriginalGriff10-Mar-15 2:38
mveOriginalGriff10-Mar-15 2:38 
GeneralRe: Oh, gawd, no please... Pin
GuyThiebaut10-Mar-15 0:40
professionalGuyThiebaut10-Mar-15 0:40 
GeneralRe: Oh, gawd, no please... Pin
manchanx10-Mar-15 1:01
professionalmanchanx10-Mar-15 1:01 
GeneralRe: Oh, gawd, no please... Pin
JimmyRopes10-Mar-15 1:36
professionalJimmyRopes10-Mar-15 1:36 
GeneralRe: Oh, gawd, no please... Pin
Mark_Wallace10-Mar-15 1:41
Mark_Wallace10-Mar-15 1:41 
GeneralRe: Oh, gawd, no please... Pin
ZurdoDev10-Mar-15 1:02
professionalZurdoDev10-Mar-15 1:02 
GeneralRe: Oh, gawd, no please... Pin
Bassam Abdul-Baki10-Mar-15 1:39
professionalBassam Abdul-Baki10-Mar-15 1:39 
QuestionRe: Oh, gawd, no please... Pin
Duncan Edwards Jones10-Mar-15 1:59
professionalDuncan Edwards Jones10-Mar-15 1:59 
AnswerRe: Oh, gawd, no please... Pin
OriginalGriff10-Mar-15 2:07
mveOriginalGriff10-Mar-15 2:07 
GeneralRe: Oh, gawd, no please... Pin
Bergholt Stuttley Johnson10-Mar-15 2:13
professionalBergholt Stuttley Johnson10-Mar-15 2:13 
GeneralRe: Oh, gawd, no please... Pin
OriginalGriff10-Mar-15 2:25
mveOriginalGriff10-Mar-15 2:25 

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