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In August I started working with two monitors. One was set in the horizontal, the other one in the vertical position by the IT department. I almost immediately noticed pain in my neck.
I changed two things with the setup and it got rid of the neck pain: I put both monitors in horizontal position and lowered the monitors so my eyes are in line with the top 25% of the monitors. I definitely feel that puts less strain on my neck than having to constantly tilt my head back to look up.
Soren Madsen
"When you don't know what you're doing it's best to do it quickly" - Jase #DuckDynasty
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That's the basic egonomic advice I believe, your eyes should be in line with the top of the monitor, so you're not having to look up.
I have three monitors, two horizontal (on risers) and one vertical, so the tops all line up and are line up as specified. Works fine.
Doesn't make any difference to my lower back unfortunately, that's the real bane of sedentary occupations.
"If you don't fail at least 90 percent of the time, you're not aiming high enough."
Alan Kay.
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At the end both of them are in landscape and no more neck ache... and now that I've got used to it, I'm quite happy. 
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Great! With all the time we spend in front of those things, it is important to have them set up in a way that doesn't make us sick.
Soren Madsen
"When you don't know what you're doing it's best to do it quickly" - Jase #DuckDynasty
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I use a pair of 22" monitors, one landscape, one portrait, which the tops of both aligned with my "normally seated" straight ahead vision - so I look down slightly to view any information on either screen.
I get no neck pain - but I did years ago when the top of my one-and-only 17" monitor was higher than that seated position (due to limitations from the building I was working in at the time).
I do get shoulder pain - but that's because the gas lift in my new chair is failing and I'm slowing sinking to the floor as I type... 
Those who fail to learn history are doomed to repeat it. --- George Santayana (December 16, 1863 – September 26, 1952)
Those who fail to clear history are doomed to explain it. --- OriginalGriff (February 24, 1959 – ∞)
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OriginalGriff wrote: the gas lift in my new chair is failing and I'm slowing sinking to the floor as I type...
And as the Sun Griff sinks slowly in the West...... 
A positive attitude may not solve every problem, but it will annoy enough people to be worth the effort.
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It's damn annoying in fact - I start the day in a good ergonomic position and slowly my elbows rise while I'm typing, taking my shoulders with them, and I get stiff and painful. Have to follow up the company I bought it from and see what is happening...
Those who fail to learn history are doomed to repeat it. --- George Santayana (December 16, 1863 – September 26, 1952)
Those who fail to clear history are doomed to explain it. --- OriginalGriff (February 24, 1959 – ∞)
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At the end both of them are in landscape and no more neck ache... and now that I've got used to it, I'm quite happy.
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I would recommend you a nice comfy chair to sit on with part for your head. That will relieve your neck pain. The line of view(of the monitors) should be at the same level as you normally watch something, not lower or higher.
Microsoft ... the only place where VARIANT_TRUE != true
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At the end both of them are in landscape and no more neck ache... and now that I've got used to it, I'm quite happy.
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I am happy to read it 
Microsoft ... the only place where VARIANT_TRUE != true
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In terms of ergonomics there is one basic rule: you should have your eyes on the level of upper border of the screen when looking straight forward.
This helps, I've tried this.
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At the end both of them are in landscape and no more neck ache... and now that I've got used to it, I'm quite happy.
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Sit higher, and further away, so your inclination (well actually declination I guess) is downward and small, maybe 0 to -15°. Alternatively, get a comfy chair with a headrest so you can look up to the top of the screen with your head supported so your neck doesn't have to strain.
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At the end both of them are in landscape and no more neck ache... and now that I've got used to it, I'm quite happy.
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I have two monitors - one directly in front of me and one to the left - both in landscape mode.
The biggest change I have made to my work habits at the screen is to switch mouse hands every month or so - this stops me from developing a lean in one particular direction.
Also I don't touch type - I have noticed that people who touch type have a tendency to have more cases of RSI than those who don't(purely anecdotal 'evidence'), I checked this opinion out with a massager who first whipped me then agreed with this observation.
“That which can be asserted without evidence, can be dismissed without evidence.”
― Christopher Hitchens
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At the end both of them are in landscape and no more neck ache... and now that I've got used to it, I'm quite happy.
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“That which can be asserted without evidence, can be dismissed without evidence.”
― Christopher Hitchens
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At the end both of them are in landscape and no more neck ache... and now that I've got used to it, I'm quite happy.
PS: I've told my wife about that and immediately she asked me about who would make me that massage on my neck... I'm almost sure she was joking, but... 
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Great to hear that.
The console is a black place
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Joan Murt wrote: I'm now trying both displays in the horizontal position and it looks like my neck is relaxing a little.
Works for me. 
The report of my death was an exaggeration - Mark Twain
Simply Elegant Designs JimmyRopes Designs
I'm on-line therefore I am.
JimmyRopes
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At the end both of them are in landscape and no more neck ache... and now that I've got used to it, I'm quite happy.
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When you get used to having two monitors you will never want to go back to one.
Glad things worked out well for you.
Once you lose your pride the rest is easy.
I would agree with you but then we both would be wrong.
The report of my death was an exaggeration - Mark Twain
Simply Elegant Designs JimmyRopes Designs
I'm on-line therefore I am.
JimmyRopes
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JimmyRopes wrote: When you get used to having two monitors you will never want to go back to one
TRUE
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