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GeneralRe: Peculiar incident at a car dealer Pin
Brady Kelly22-Jun-08 23:22
MemberBrady Kelly22-Jun-08 23:22 
GeneralRe: Peculiar incident at a car dealer Pin
Pete O'Hanlon23-Jun-08 10:02
mvePete O'Hanlon23-Jun-08 10:02 
GeneralRe: Peculiar incident at a car dealer Pin
Brady Kelly23-Jun-08 10:06
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GeneralRe: Peculiar incident at a car dealer Pin
Pete O'Hanlon23-Jun-08 10:37
mvePete O'Hanlon23-Jun-08 10:37 
GeneralRe: Peculiar incident at a car dealer Pin
Member 9622-Jun-08 11:11
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GeneralRe: Peculiar incident at a car dealer Pin
Thunderbox66622-Jun-08 18:52
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GeneralRe: Peculiar incident at a car dealer Pin
Brady Kelly22-Jun-08 22:05
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GeneralRe: Peculiar incident at a car dealer Pin
Bruce Chapman DNN22-Jun-08 22:46
professionalBruce Chapman DNN22-Jun-08 22:46 
Google 'confessions of a user car dealer' - It was an article published (I think) at 'Edmunds.com' or somewhere. One of the journalists went and worked as a dealer in three different lots for a month or so each, and wrote a diary of his experiences.

Your account sounds exactly the same as the ones in those articles. The reason you got passed around was to try out different 'closers'. These guys use different techniques on people - sometimes they work, sometimes they don't. Some abuse people, and they feel intimidated and sign up. Some try to be your friend, so you sign up to help them out. Of course they are trying to rip you off- the thin margins, intense competition and difficult trading conditions mean they will try and take anyone for a ride who looks like they will fall for it.

I wouldn't feel upset or bother following it up with anyone. Just take your business elsewhere, and anywhere that gives you the same techniques, just walk out without a further word. Or, you can give your phone number on a card, walk out and go home. They'll be on the phone, no problem at all.

Last time I bought from a used dealer I strung the negotiations out over a week and got the price reduced by about 20%, plus got the vehicle serviced and some repairs made. I even got a full tank of fuel in the deal. The reason is I decided on the vehicle I wanted, then told them the price I wanted. They refused of course, but in each step between the price they wanted and my starting price, I extracted concessions. In the end we met about halfway but by then I had added the aforementioned service, minor repairs and the final concession was a full tank. You've just got to take it seriously, and not personally. Realise the salesman has a wife and kids to feed, and he's just playing the game to feed them as well as he can.


GeneralRe: Peculiar incident at a car dealer Pin
Dan Neely23-Jun-08 3:40
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Richard Jones23-Jun-08 3:50
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