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Essentially they are logging/inspecting all traffic in the middle.
BROWSER -> Proxy/Firewall -> Internat Website
At the Proxy/Firewall side (it could be a IDS, IPS whatever) they are getting the data from the Internet Website, decrypting it, looking at it/storing it/ who knows, then passing the data on.
Now, part of SSL (TLS these days) is not just encryption/decryption, but WHO you are/which websites.
It is 'impossible', for your customer/Proxy to 'be' Lowes.com, so instead they re-encrypt the data with their own Certificate 'customerCA.com' for example, and say it's for the website 'Lowes.com'.
So, the browser knows this, and says, but you went to Lowes.com, but the SSL cert is Signed by CustomerCA.com ... I'm not showing you this website, it's been hacked/broken etc.
What everyone here means about 'installing the customer CA' is, that it's possible, to install 'CustomerCA.com' in a way, that makes it all ok for any website, so then when the proxy Generates new SSL Certificates on the fly/as you browse, for each website, your computer goes... yep, I trust CustomerCA.com, its all OK.... just like it does when it goes I trust LetsEncrypt CA, or VerisignCA etc.
HOWEVER, that being said, I wouldn't install that thing, don't do anything on that connection.
You want to setup your ROUTES on your system, so that only data for the customer's network goes via the VPN, and the rest goes via your 'standard' internet connection.
This way, you get to browse Lowes.com all day long, but still be connected to the vpn, and secure. It tells the PC to go to the VPN for some traffic, and to your standard 'internet' for other traffic.
The simplest way, it to tell the VPN adapter not to be your default gateway, but there are many ways to do this if you cant change it.
<a href="https://pasteboard.co/KiKBxAZ.png">https://pasteboard.co/KiKBxAZ.png</a>[<a href="https://pasteboard.co/KiKBxAZ.png" target="_blank" title="New Window">^</a>]
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When I'm setting my default browser on a new Windows install, I don't need to check out Edge first.
If I'm on that settings dialog I've already confirmed Edge can still download other browsers for me.
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful?
--Zachris Topelius
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Irritating, aren't they?
Charlie Gilley
<italic>Stuck in a dysfunctional matrix from which I must escape...
"Where liberty dwells, there is my country." B. Franklin, 1783
“They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759
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As a side note, I tried Edge at work.. and now it's my main browser at home! 
It's much like chrome.. but there is one specific feature that I quite like:
It show tabs that make sound / play video with a speaker icon in the tab, an you can click on it to shut them up! 
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Super Lloyd wrote: speaker icon in the tab
As you told - just like Chrome (about 3 years)...
"The only place where Success comes before Work is in the dictionary." Vidal Sassoon, 1928 - 2012
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Really?
You cannot stop the sound in chrome, I think.
Indeed I just tried (have the usual mass market chrome, no custom settings no addons), started chrome, went to youtube, clicked on the icon, music keeps playing 
In Edge I can!  Very good against annoying popup video...
EDIT, oh I see, you have to right click, it's in the context menu! never though of right clicking on the tab until today! 
Well it's easier with edge, a single click suffice!
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I am confused. One of us does not understand the other.
I read your message again, no luck.
So let me repeat my Chrome experience:
- 1. I have the icon too.
- 2. (left) clicking on it does nothing.
- 3. I have to right click the tab, which open a context menu, which has a mute option.
modified 2-Sep-21 5:39am.
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Something about your Chrome is configured oddly. By default a left click on the icon should mute/unmute the tab.
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful?
--Zachris Topelius
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I love the LPL youtube channel. Been watching his show for a while now. I have not seen all of them, but a lot of them.
Nice.
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I didn't know the Lounge had a topic.
"They have a consciousness, they have a life, they have a soul! Damn you! Let the rabbits wear glasses! Save our brothers! Can I get an amen?"
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Well, I've had a few ...[^]
"I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
"Common sense is so rare these days, it should be classified as a super power" - Random T-shirt
AntiTwitter: @DalekDave is now a follower!
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That channel is good. My grandfather always said that "Locks only keep the honest people honest."
Kelly Herald
Software Developer
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No space for her to go here (4,4)
"I didn't mention the bats - he'd see them soon enough" - Hunter S Thompson - RIP
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I don't want to win and if I do, please continue tomorrow as I neither use CP every day nor am remotely good at this, but:
FULL STOP?
Cheers,
Vikram.
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Nope
"I didn't mention the bats - he'd see them soon enough" - Hunter S Thompson - RIP
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MENS ROOM
Software rusts. Simon Stephenson, ca 1994. So does this signature. me, 2012
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That must be it! And if it isn't, it's better than the intended solution.
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Yay - YAUT - I was begining to despair
"I didn't mention the bats - he'd see them soon enough" - Hunter S Thompson - RIP
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Playing the game for the second time right now... (playing on PC)
This game is great, I am sad it got so much bad rap.
The story is really really good. Like, a lot!
The city is huge and gorgeous, performance is great.
(Yes there are a few minor bug, but that's about it)
Only downside the story and important side quest all together is about 50 hours, other content is not really exciting, and playing the story again so fast, lose it's element of surprise and some of its appeal. Still I want to try some better build now that I understand the game better! ^_^
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Nah. If it does not have big stompy robots that can step on a tank or walk through a building, I'm not so interested at the moment. I'm still in a more destructive phase.
I have lived with several Zen masters - all of them were cats.
His last invention was an evil Lasagna. It didn't kill anyone, and it actually tasted pretty good.
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Well... it doesn't have big stompy robots...
Though, in one mission, you get to drive an hover tank, does that count?!
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Not really. Tanks are only a distraction for big stompy robots. A tactical itch that they must scratch without losing track of what the real opponents, the other side's big stompy robots, are up to. Actually that works best in a network game with real players because the AI pilots have the tactical sense of an average hamster.
I have lived with several Zen masters - all of them were cats.
His last invention was an evil Lasagna. It didn't kill anyone, and it actually tasted pretty good.
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