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Something I hate I now hate even more.
The idiots that set up these systems try to make them seem so friendly and concerned.
"I'm so sorry. I didn't . . . Let's try again. OK, let's try it another way"
It's an elephanting computer. Just request data and accept input. Don't double the length of each step (if your lucky, only double) to attempt to make it seem human. Hire someone (who does not reside in a call center in Indian) to seem human.
So damn stupid. Annoying. Aggravating. Who wants to be patronized by a machine.
Background: called number posted by website to get my uid, as I wasn't able to log into CVS/CareMark online pharmacy. Phone b1tch-machine offers menu after menu, none remotely relevant. Then, when it finally says it will get a representative it starts into a new loop. Ultimately, pressing '0' about twenty times annoyed the PC enough to put me through to a people: who says their systems are being maintained and they're having some problems (including uid/pwd problems).
| "The difference between genius and stupidity is that genius has its limits." - Albert Einstein | | "As far as we know, our computer has never had an undetected error." - Weisert | | "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010 |
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On a pay per minute premium line, you need to keep them hanging on as long as possible. 
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Makes you wonder why the more non-KSS call centers don't use those techniques...
Or do they?
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I'd ask an expert, but he's playing the man-flu card.
I wanna be a eunuchs developer! Pass me a bread knife!
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Our local telecommunications company with an automated system that want you to describe in a few brief words what you want.
All you have to do is swear and cuss at it and then it responds.
"I'll put you through to an operator now."
Works every time...
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"All you have to do is swear and cuss at it and then it responds."
Excellent warmup for when you get to talk to the customer service rep. (see how optimistic I can be!)
| "The difference between genius and stupidity is that genius has its limits." - Albert Einstein | | "As far as we know, our computer has never had an undetected error." - Weisert | | "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010 |
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Hi All,
Regulars like Dave & Nagy can probably answer this, where is Darlek Dave, I seem to recall seeing something about him being ticked off... If he has gone for good I will miss the CCC daily (never got one!). So have toys left pram and he has gone taking buckets of Ink?...
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I think it was a bad case of Man-flu.
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Dunno what's up. Today he is mostly moaning about the Mike Read 'song' on FB. Not criticising it of course, but rallying against his perception of PC [gone made] in the form of outrage. I kindly inromed him that it was a shyte song, performed in a shyte style in support of a shyte. 
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It has really tarnished the reputation of ex Radio One DJs in this country.
Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.
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I saw Mike Read on the tellybox lasty night and thought - at last a Radio One DJ that hasn't done anything "regrettable". Then the song came on, I'm surprised he didn't have blackface. 
Alberto Brandolini: The amount of energy necessary to refute bullshit is an order of magnitude bigger than to produce it.
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I'll be honest, until this story hit the news yesterday I thought he was dead.
I think I was happier then.
Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.
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Quote: It has really tarnished the reputation of ex Radio One DJs in this country.
I didn't think that was possible?
Life is like a s**t sandwich; the more bread you have, the less s**t you eat.
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Nagy Vilmos wrote: on FB
He has evidently lost too many man-points to be allowed on CP.
I am assuming you were there only for the purposes of answering the OP's question?
PooperPig - Coming Soon
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I was thining there maybe had been some new Dr Who box set released and he has locked himself in his bedroom keeping himself amused
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Presumably with a box of tissues.
For the man flu, of course.
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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He's doing some OU course, I think that might be occupying his time.
Alberto Brandolini: The amount of energy necessary to refute bullshit is an order of magnitude bigger than to produce it.
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He keeps going on about some astrophysics stuff or whatever, I think that is just a cover.....in reality he is studying beauty therapy.
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DaveAuld wrote: studying beauty therapy
It's the first time I've heard it called that!
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How's the job hunting? I see you are still in the pub  How long until your last working day in the current, or is it already past?
Microsoft ... the only place where VARIANT_TRUE != true
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My last day was at the start of August. Hows the hunt going? that in itself is a whole email thread (your CV needs to be this way, no that way, no experience first, no education, no career objective!) these people need to get a hobby! my favorite (applying for an embedded role) "you do not have ASP.NET", "you lack coding experience in modern languages such as TCL, Java", good grief. 
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Bastards. I wish you luck and I hope you will find a job without these hell requiters.
Microsoft ... the only place where VARIANT_TRUE != true
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Cheers Dude
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I have to say, that is romantic in some of situations. But sometime just *** annoying.
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