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Microsoft...please fix this. Is anyone else seeing this behavior?
I'm using the "new" Outlook client that is now bundled nowadays with a default Windows 10 installation. It's much better than the previous generic email client that was included, but this in particular bothers me.
The client downloads the content of my inbox. Some messages are marked as read, others as unread. I manually mark everything as read. I don't even shut down the app, I leave it running in the background all the time.
When the mailbox is refreshed, the messages that I explicitly marked as read revert back to unread. It's like it's not even relaying the fact that messages are now read back to the server, so the refresh undoes my changes.
THIS IS ONLY FOR GMAIL ACCOUNTS. I'm also using the same client to fetch accounts from hotmail.com, outlook.com, yahoo.com, and those all work correctly. Only the Gmail accounts exhibit this behavior.
Has anyone else seen this?
[Edit]
I suspect if I go to the actual gmail site and mark the unread items as read, the local account might fix itself (I haven't tried it yet), but the whole point of having a client that can manage multiple mailboxes is to avoid using the web interface (yuck!).
[Edit 2]
WTH...if I shut down the app and reload it, it now remembers I've changed messages from unread to read. So, it doesn't bother persisting that until you shut down, and refreshing the mailbox takes precedence over what the client is tracking...?
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dandy72 wrote: THIS IS ONLY FOR GMAIL ACCOUNTS. I'm also using the same client to fetch accounts from hotmail.com, outlook.com, yahoo.com, and those all work correctly.
On a related note... aren't you the same guy who only uses one browser so only one company is tracking you? I hate to be the bearer of bad news...
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You can gather a lot more by snooping on the browser than just by snooping on email.
Besides, I only have a gmail account because for all intents and purposes, you can't setup an Android phone without one[*].
And no, I don't browse on my phone. I keep as much of it as possible separate from what I do on a PC.
[*] I miss my Windows phone.
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I solved this with... Mozilla Thunderbird Mail client: Thunderbird — Free Your Inbox. — Thunderbird[^]
It really does work very nice. I know that the outlook client is "right there" inside win10 and I got trapped by it for a while too. However, I finally just went ahead and installed Thunderbird and was much happier. Very easy to setup and I have something like 7 or 8 email boxes (with various domains) and they are all managed very nicely.
Check out this video I made of an issue[^] where the cursor in Outlook client is an I-bar even when it is over the scrollbar. I'm not sure if MS ever fixed it.
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I use Thunderbird on another machine as my RSS reader. It gets updated so frequently, I don't really want to double the number of installs I have to perform every week (if not more).
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Ditto on using Thunderbird. I have used since day 1 (or there about). Have had very few issues. I use it on PC's and laptops. Not on phone.
"A little time, a little trouble, your better day"
Badfinger
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I've used Thunderbird on my Linux for a while.
It's a very sub-par experience compared to Outlook.
Its UX is pretty terrible and unintuitive.
Its search capabilities are confusing and often seem to just not work correctly.
And last time I checked (a couple of years ago or so) - it was broken on Wayland (there was a known issue that hadn't been addressed for a long time, even though Wayland has already become the default on some distributions, like PopOS 22.04).
It's unfortunate but free alternatives to desktop applications, especially complex ones, always seem to lack significantly.
Can't really blame the developers working nights and weekends for free, but I wish people were more open to actually paying for software on Linux.
I believe it would have really helped the ecosystem. Donations and corporate sponsorship are simply not enough. At least for desktop.
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Is a Refresh the same thing as a Sync?
"One man's wage rise is another man's price increase." - Harold Wilson
"Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons
"You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles
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That's a good question. I see a Sync button under View, but as far as I can tell, there's no button to Refresh.
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I was using the new Outlook for my Yahoo mail and Gmail. I have the same problem as OP. Now I am not using new Outlook. I revert to checking my emails on web browser.
Microsoft wants ad revenue on the new Outlook but it does not bother to QA and release bug-free application.
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Shao Voon Wong wrote: Microsoft wants ad revenue on the new Outlook but it does not bother to QA and release bug-free application.
Has ever bothered?
M.D.V. 
If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about?
Help me to understand what I'm saying, and I'll explain it better to you
Rating helpful answers is nice, but saying thanks can be even nicer.
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Just a follow-up:
Even though shutting down/restarting the app yesterday did leave my read messages marked as such, this morning I came back to the app and those same Gmail messages have come back again as unread.
On can only conclude it does make some effort to persist the read state, but that gets clobbered when re-downloading the mailbox. I suspect it never tells the server that messages have changed state, and the client just goes with whatever the server says.
How long has email existed for? Shouldn't this be a solved problem by now?
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dandy72 wrote: How long has email existed for? Shouldn't this be a solved problem by now?
Microsoft moves in mysterious ways, its wonders to perform... 
Freedom is the freedom to say that two plus two make four. If that is granted, all else follows.
-- 6079 Smith W.
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My god yes. It's hateful. I've taken to deleting messages as soon as I read them just to force the issue.
Check out my IoT graphics library here:
https://honeythecodewitch.com/gfx
And my IoT UI/User Experience library here:
https://honeythecodewitch.com/uix
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I found the best he solution to that and all the other New Outlook issues is to revert back to the old version.
Nothing succeeds like a budgie without teeth.
To err is human, to arr is pirate.
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Just got back from a vacation in Poland.
Second time I've been there, great country!
My girlfriend is from Poland (this was my first time with her) so I guess I'll be going more often.
We were staying in Krakow, which is a beautiful city, or at least the city center is.
Been to Auschwitz and it's even worse than what you see on TV 
Salt mine Wieliczka was very impressive as well (but not in a maximum killing capacity kind of way).
We also went to Energylandia, great if you like roller coasters, which I do!
From my previous visit I can also recommend Malbork, largest castle in the world.
The "in-laws" are nice too, even though I can't really talk to them.
Can see myself going back again
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Been there. Very very nice, indeed.
"In testa che avete, Signor di Ceprano?"
-- Rigoletto
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So now you will have to learn Polish? 
Glad you had a good time. 
"I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
"Common sense is so rare these days, it should be classified as a super power" - Random T-shirt
AntiTwitter: @DalekDave is now a follower!
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Sander Rossel wrote: Been to Auschwitz and it's even worse than what you see on TV 
Reality is often way way harsher that what normal people would be able to handle.
I love watching documentaries and I couldn't make myself watch the one on an infamous crime that happened in Delhi on 16th of Dec 2012.
Humans are capable of atrocities transcending the imagination of general people.
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GKP1992 wrote: Humans are capable of atrocities transcending the imagination of general people.
And sadly the Quote of Einstein about human idiocy and universe, can be applied here as well.
Each time I think I have seen everything, someone comes and prove me wrong. 
M.D.V.
If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about?
Help me to understand what I'm saying, and I'll explain it better to you
Rating helpful answers is nice, but saying thanks can be even nicer.
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They have nice pastry too, we bought some when we crossed the Czech border on our last vacation 
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Been there too.
"In testa che avete, Signor di Ceprano?"
-- Rigoletto
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Were you gone? 
It sounds like you had a good holiday.
Freedom is the freedom to say that two plus two make four. If that is granted, all else follows.
-- 6079 Smith W.
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My surname ends "ski" and I almost speak the language but w/ a good accent and it seems I am the only one not to have visited the homeland of my forebearers. Na razie do widzenia.
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If you survive traveling with your GF (or BF) then you're 99% sure you can make it work in the long term.
CI/CD = Continuous Impediment/Continuous Despair
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