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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit.
We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy.
And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive.
So what bugtrackers are there? Pros and cons, why's and whynots.
I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers.
Buckminster Fuller
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HPQC[^]
It's a PITA.
Veni, vidi, caecus
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I've used it in the past and it is truly awful.
speramus in juniperus
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I guess it is the only web application which
0) Only runs in IE
1) Make you download a thousand DLLs, install VC++ Redistributable 2010, 2008 and still throws VB Script Errors
Veni, vidi, caecus
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That's a scary movie.
It's so aimed to the "decisionmakers" that you quickly realize it's not first hand made for developers.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers.
Buckminster Fuller
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Just saw on Youtracks homepage that HP is using them. Go figure
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers.
Buckminster Fuller
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How many of you will be using it ?
There are not plenty of "cheap" solutions out there. Most of novelties are tending to integrate Mercurial and Git instead of SVN also.
~RaGE();
I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus
Do not feed the troll ! - Common proverb
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It's a small company with seven users at the moment, sometimes up to ten when we are using consultants.
SVN isn't a definitive must, but as Oracle SQLDeveloper and Datamodeler is having an SVN client built in and a distributed revision system isn't important to us, that's our choice at the moment. And totally besides the point, Git gives me a headache.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers.
Buckminster Fuller
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For that small amount of users, bugzilla could do it - the question will be the one of the costs : since someone will be doing the maintenance and customizing, it could be much less interesting than switching directly to something like Fogbugz with everything included. Fogbugz is great, and $25/month/user is a bargain when you come to think about all the features. For 10 people, it is $3000 a year, so about a man-month.
The rest I can think of (Rational, TFS, ..) is much too expensive and over-engineerd, IMO.
You might have a look at Polarion[^], which is a subversion based ALM software (so including change management as well). I am not sure about their prices though.
~RaGE();
I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus
Do not feed the troll ! - Common proverb
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Rage wrote: $25/month/user is a bargain when you come to think about all the features. For
10 people, it is $3000 a year, so about a man-month.
Exactly my thought.
Rage wrote: You might have a look at Polarion[^], which is a subversion based ALM software
(so including change management as well). I am not sure about their prices though.
Just checked it on their homepage: $2,490 Lifetime license for Named User. But you can also get a quote.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers.
Buckminster Fuller
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YouTrack[^] is free for up to 10 users.
"These people looked deep within my soul and assigned me a number based on the order in which I joined."
- Homer
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Looks cool, have you tried it?
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers.
Buckminster Fuller
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Yes, we're using it as our main issue tracker. At that price, it's got to be worth a go! 
"These people looked deep within my soul and assigned me a number based on the order in which I joined."
- Homer
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Will have a proper look at it, thanks.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers.
Buckminster Fuller
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We're also using Youtrack.
+: Great integration with Continuous Integration (TeamCity).
+: Highly programmable and customizable.
-: Too difficult for non-techies.
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I did a lot of searching a couple of years ago on this very thing. We use subversion for our version control and were using bugzilla for issue tracking. We wanted to move everything to the web, so we did.
I ended up going with bontq http://www.bontq.com/[^]for our bug tracking and beanstalk http://www.beanstalkapp.com/[^]for the subversion host.
We have been EXTREMELY satisfied with both of them. Highly recommended....
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You just made the choice a lot more problematic.
I guess I have some homework to do.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers.
Buckminster Fuller
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I've only used a homegrown bug tracker and atlassians jira (see this page)[^].
The homegrown one was a PITA but jira is just awesome.
There is a free SVN integration that lets you see all your commits to a single issue. There is also integration for Git and TFS if you like to change your SCM once.
There is also a add on called "jira agile" which gives you a customizable scrum board if you are into that stuff.
Furthermore you can - if you like - also host it in the cloud out of the box and hence save all your maintenance costs.
If I get their licensing right it costs 10$/month for up to ten users.
Regards,
cmger
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Jira is great, I've been using it for some open source projects (all atlassian products are free for open source projects). And it works great. Integration with lots of other services and the service is the best i've ever seen.
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The Bug Genie. It has integration with SVN, offers hosted service or you can download and use it on your own hardware for free.
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I'm thinking of using Mantis.
It does integrate with [Tortoise]SVN via a plugin. When using that SVN client, you can optionally click a button to browse the issues on Mantis and select which issue(s) it resolves.
Anyone had any experience with it?
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As much as I dislike Neil Young, he says it best:
"Homegrown's all right with me.
Homegrown is the way it should be.
Homegrown is a good thing.
Plant that bell and let it ring.
The sun comes up in the morning,
Shines that light around.
One day, without no warning,
Things start jumping up from the ground.
Well, homegrown's all right with me.
Homegrown is the way it should be.
Homegrown is a good thing.
Plant that bell and let it ring."
Software Zen: delete this;
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Couldn't agree more (about the sentiment and Neil Young). For fear of duplicate posts, I listed my reasons in a direct response later in the thread.
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Take a look at Redmine. GNU licence very flexible, web based with integration for just about everything
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