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Kabaam! 2 days of complete screw up costing god knows how many millions in compensation.
Offshoring, it is not worth it. The quality goes through the floor.
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You know that, I know that.
But the people who make the decision and evaluate the tenders are accountants. People who know the cost of everything, and the value of nothing. 
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
AntiTwitter: @DalekDave is now a follower!
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It is penny pinching.
I think it was Leggo who recently reshored the production of platics due to the lower pound making the financial difference less interesting, allied to the far higher quality achieved.
Quality is a big part of any product, and the race to the bottom results in quite frankly, sh*t.
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And some things you can't buy: a good reputation for example.
You can throw it away very easily though.
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
AntiTwitter: @DalekDave is now a follower!
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British Airways!
Hispano-Indian airways more like!
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Quote: you can't buy: a good reputation for example.
You can throw it away very easily though.
Yes! A good reputation is like virginity. You lose it once and that's it!
Get me coffee and no one gets hurt!
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You lose it once and then you're screwed?
* CALL APOGEE, SAY AARDWOLF
* GCS d--- s-/++ a- C++++ U+++ P- L- E-- W++ N++ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t++ 5? X R++ tv-- b+ DI+++ D++ G e++>+++ h--- ++>+++ y+++* Weapons extension: ma- k++ F+2 X
* Never pay more than 20 bucks for a computer game.
* I'm a puny punmaker.
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BA haven't had a good reputation for a long while - a strong brand name but it terms of quality and service I don't know anyone that would fly with them by choice, last time I did was 13-14 years ago.
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The problem with companies like BA who think it's a great idea to go offshore is not so much the quality they get off-shore, but the quality of their management. Start firing managers top down! 
Get me coffee and no one gets hurt!
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Good point. Offshore not only managers, but CEOs and directors. 
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I always wonder why they not are hiring the senior managment from these offshore markets.
I bet these managers would be really cheaper and not worser than the actual managment.
BTW: flipping a coin isnt the worst decision process. 
Press F1 for help or google it.
Greetings from Germany
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KarstenK wrote: flipping a coin isnt the worst decision process.
well, only 50% of the time. (given a fair coin, of course) 
Software rusts. Simon Stephenson, ca 1994. So does this signature. me, 2012
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MicroSoft (Sathya Nadella), Google (Sundar Pichai), etc., have hired offshore talent for management.
So have several US and European banks.
It is time that BA fired its chairman and hired someone out of India! 
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Vivic wrote: MicroSoft
Vivic wrote: Google
That should give the general idea of how a bad decision it would be!
* CALL APOGEE, SAY AARDWOLF
* GCS d--- s-/++ a- C++++ U+++ P- L- E-- W++ N++ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t++ 5? X R++ tv-- b+ DI+++ D++ G e++>+++ h--- ++>+++ y+++* Weapons extension: ma- k++ F+2 X
* Never pay more than 20 bucks for a computer game.
* I'm a puny punmaker.
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KarstenK wrote: I always wonder why they not are hiring the senior managment from these offshore markets.
That is extraordinarily profound. (+)
| Ravings en masse^ |
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| "The difference between genius and stupidity is that genius has its limits." - Albert Einstein | | "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010 |
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Can't say much but will be going 'there' to try and fix it. It is not the people 'there' themselves that are to blame, they can do it and are of good intent.
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So it's been confirmed BA's weekend fiasco was caused by an offshore IT team?
/ravi
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No, but uncle Matt from Nebrohoma read on the interwebz that BA offshored their work two years ago, and that's all he needs to know.
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Rajesh R Subramanian wrote: No, but uncle Matt from Nebrohoma read on the interwebz that BA offshored their work two years ago, and that's all he needs to know.
Bloody Indians, coming over here and taking our jobs.
Michael Martin
Australia
"I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible."
- Mr.Prakash One Fine Saturday. 24/04/2004
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Rajesh R Subramanian wrote: Nebrohoma
Neither reference is KSS. Hybridized like that is bordering unholy!
| Ravings en masse^ |
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| "The difference between genius and stupidity is that genius has its limits." - Albert Einstein | | "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010 |
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Munchies_Matt wrote: Offshoring, it is not worth it. The quality goes through the floor.
It's never been a good idea and this simply highlights that. My experience with offshoring is that it starts cheap and gets expensive.
To paraphrase Red Adair, "If you think it's expensive to hire local talent, wait till you offshore..."
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You wouldnt believe the crap I have seen coming from an offshore team. It was a driver. They had absoloutely no idea what they were doing, and cobbled together two code samples from the WDK.
It was as unstable as sh*t. Had as many variants as there were products (i was that closely coupled to the hardware).
Their git layout was a mess, their testing was ineffective, and their understanding of the technical domain and tools almost zero.
And a big, I mean massive, global company relied on them for this driver.
Needless to say that I, as a contractor, though expensive, was much cheaper than an entire office offshore, staffed by at least 6 to 10 people, and produced, in a few months, a better driver.
After the dev cycle was complete it was handed over to this offshore team to maintain! What a dumbass decision.
Oh well, it is their loss.
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Sounds pretty typical and it happens because boards put bean counters or "professional managers" in charge of IT - always doomed to failure. The best places I have worked at have had techies in charge of tech - nothing else works.
Perhaps this thread should be sent to the dumbass in charge at BA.
Side note: I have sworn by BA for years but no longer - American Airlines or Air New Zealand have a far better product and BA make it next to impossible to use Avios to book flights.
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I read somewhere that the problem began with a faulty power supply. Not that that was reliable information. And seriously, a power supply? To what, the Internet?
Marc
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