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AnswerRe: Windows Service Setup installation doesn't work on a different computer Pin
jschell22-Nov-13 9:45
jschell22-Nov-13 9:45 
Member 10400691 wrote:
Hope someone can help!


For starters it appears that this has nothing to do with installation even though you spent a bit of time explaining about installing it.

If the install failed then either the service wouldn't appear at all or the service would not start.

It appears that the service is in fact starting. So that means there is some problem which has nothing to do with the install. If you were missing a dependent dll then the service would be unlikely to work.

What is probably happening is that either your code is not even attempting to send the email or it does and fails. And of course you don't have any code that would even give you a hint as to what that is. The way to solve that is to add logging.

Doing that allows you to solve problems going forward.

The alternative is to
- Build a debug version of the service
- Install it
- Install VS
- Attach to the running service
- Step through it.

As noted in another thread one reason could be permissions. The service ALWAYS runs as a user. So which user does it run on the first computer? Which on the second? It could be the firewall preventing the email code from connecting to the email server. If you were collecting and reporting (logging) errors then this would be obvious immediately.
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