Really, though, it's awesome that they still fixed it for you at no cost. Many other companies that I've dealt with would have said "Tough luck" and charged for the cost of a new drive, including installation.
When my friends do work on my house (1-2 days work), I expect them to bill me (discount for friends of course) and they do. Now when I get a phone call asking to me to come over to fix their PC, which usually takes a couple of hours at a time, should I bill them?, especially when the problem a virus or some nasty adware problem usually picked up from viewing prOn sites.
At some point, if you don't ask for something in return, they will assume you'll fix anything for free. If you don't want to ask for money, use barter. Ask for pizza and beer, or your other food/beverage of choice.
For a long time I have used a barter system with friends and others. I maintained a network at an auto body shop for around 5 years for return work on my car and bike. I would upgrade a server and have my car painted in return. Or install new workstations and have a timing belt replaced. It worked out real well for both of us and we didn't have to bother with those damn 1099's.
Usually friends won't pay you money out right. They're more likely (and it's more natural) to treat you a meal/drink or return you the favour via some other aspect where they're more skilled than you.
Of course, i absolutely understand from first hand experience how irritating it can be for a person to repeatedly ask your help on the same issue over and over without _ever_ wanting to bother to solve him/herself despite the frequency.
The melody of logic will always play out the truth. ~ Narumi Ayumu, Spiral
Family stopped asking me about 10 years ago.
They started asking my older son (who was 10 at the time).
Took another 2 years to get the neighbors to ask him first.
Now that my younger son is about to start college, I'm moving, 'cause I'm not about to start helping everyone again!
Great isn't it! I've found exactly the same - funny thing is, my Dad loves it! I have to leave the room however, as some of the things he comes out with are pretty scary, or would be if it was my pc he was talking about . I keep my laptop well away from him now!
Look at the world about you and trust to your own convictions. - Ansel Adams
>> Always the same questions:
>> - My computer doesn't boot, why?? And what shall I do now??
>> - My computer always shuts down after x minutes, why?? And what shall I do now??
My brother in law lives half a world a way, and he still calls me ....
= distance is irrelevant
>> An my favourite question:
>> - Do you know how I could do this in microsoft word??
My favourite answer, yes, but not in this old version.... (They always got the wrong version...)
And one more thing... When I say: just click here, and here and it's fixed... thats when the screen goes black, or the harddisc goes eeeeeeeeeeek! or this funny smoke poors out the back of the computer.
Why would one volontarily submit to such risks, with no insurance and no pay.. no way.
Gupta Team Developer 3.1
1. I was once called by my fathers friend to install editplus.
2. I was once called by my friend who lives 45 min drive from my place to setup his desktop wallpaper (apperently he had not activated his active desktop)
3. I was once called to format her floppy coz she was afraid that data on the floppy will be lost (because of the message that pops up) apparently she needed nothing that was on the floppy.
I'll write a suicide note on a hundred dollar bill - Dire Straits