Which would be the best choice?

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Hello all,

Nowadays we do have the mail server configured with an account that grabs all the mails sent to wrong addresses in our domains...

I'm thinking on changing that redirection to a mail automated answer explaining the sender that the address has not been correctly written.

I can't imagine why this change could give us any problem, but it could be nice to tell the sender that the addressed is misspelled...

Do you see any drawback on that option? Any problem? Any hint?

Thank you in advance!

Posted 11-Jun-14 0:50am

Joan M

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OriginalGriff · Answer 1 · 2014-06-11T01:12:00

Solution 1

Um...spam?

If they send a message to your system randomly (as some do, hunting for monitored emails) then an autoreply could trigger a number of "new" messages to the same address, each of which could trigger an automatic reply, and so on.

Posted 11-Jun-14 1:12am

OriginalGriff

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Joan M 11-Jun-14 10:18am

Hi OG, thank you for your answer!
The idea is that our server would not receive the incoming message and alert the sender that this is not a real mail address... So this autoreply would happen only when something has gone wrong (i.e. not a valid e-mail in our domain). Normal e-mails sent to real addresses would not receive any kind of autoreply.
Now we receive a lot of spam which gets stored into that catch-all account. If that's a real person behind the wrong sent e-mail then that person would receive an automatic answer explaining that the address used is wrong, exactly the same a spammer would receive. Today nobody knows this is a wrong mail address and the spammer continues sending us mails and the real person doesn't know that the email sent has not reached the destination...
Would this change have an effect on the spam quantities?
Probably I’ve not understood your explanation properly…