Access to report file denied. Another program may be using it.

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Hello. I have a web form that a user can print a Crystal Report from it. When the user clicks print this error come up:

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Access to report file denied. Another program may be using it.

Why am I getting this error? Everything is working on the Deve computer.

Here is the whole error code:

HTML

 Error in File FormGradReport {6E3BB69D-6FCE-4568-AAEF-9036CD2D3610}.rpt:
Access to report file denied. Another program may be using it.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.COMException: Error in File FormGradReport {6E3BB69D-6FCE-4568-AAEF-9036CD2D3610}.rpt:
Access to report file denied. Another program may be using it.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[COMException (0x80000220): Error in File FormGradReport {6E3BB69D-6FCE-4568-AAEF-9036CD2D3610}.rpt:
Access to report file denied. Another program may be using it.]
   CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) +0
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) +147
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +431

[CrystalReportsException: Load report failed.]
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +558
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob) +1626
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename) +189
   SACSCOCLogin1._1.ReportFormGrad.Page_Load(Object sender, EventArgs e) in C:\Users\Public\Documents\Visual Studio 2010\Projects\SACSCOCLogin1.1\SACSCOCLogin1.1\ReportFormGrad.aspx.cs:42
   System.Web.UI.Control.LoadRecursive() +71
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3178


Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.18447

Posted 8-Apr-14 4:01am

Computer Wiz99

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Richard C Bishop 8-Apr-14 10:51am

My guess is that you are possibly reading or writing a file and not closing the reader/writer or the connection to it.

Computer Wiz99 8-Apr-14 10:59am

Ok. Thanks. IO got that part fixed. Now I have another issue. I keep getting Database logon failed on just one of the reports. All of the other reports show up fine and print out. I checked on the report in CR 2013 and made sure the report is logged on to the database and everything checks out. Why is it doing that?

Richard C Bishop 8-Apr-14 11:03am

I couldn't tell you. I am not very privy to CrytalReports. I am going to go ahead and post my comment as the solution since it did in fact solve your initial issue.

Computer Wiz99 8-Apr-14 11:06am

Ok Thanks any way. Sure why not. Saves me some time for typing it out.

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Richard C Bishop · Accepted Answer · 2014-04-08T05:05:00

Solution 1

The error is indicative of having written to or read from a file and failing to close the reader/writer and possibly the connection to the file. Check your IO operations and make sure all openings have closings.

Posted 8-Apr-14 5:05am

Richard C Bishop