InstallShield Setup creation

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I have created a setup using InstallShield 2010. It is a VC++ application.I am not getting any errors while building the setup. When i install the setup, I am getting error "Installation cannot be completed". Is there anything that i missed out while creating the setup?

Posted 13-Mar-13 3:05am

Prakash Sekhar

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joshrduncan2012 13-Mar-13 9:05am

Version of InstallShield?

Prakash Sekhar 14-Mar-13 1:45am

InstallShield Version 16 SP1

[no name] 13-Mar-13 9:10am

Did you check the log file for errors?

Prakash Sekhar 14-Mar-13 4:49am

Where to check for the log file?

bbirajdar 13-Mar-13 9:14am

May be the VC++ redistributable is not present on the destination system

joshrduncan2012 13-Mar-13 9:33am

Agree, +5.

Prakash Sekhar 14-Mar-13 1:47am

How to include the redistributable in the destination system. THis is my first setup creation and i am not so sure about it.

bbirajdar 14-Mar-13 2:59am

http://shieldmaster.wordpress.com/2009/04/26/tutorial-adding-setup-prerequisites-to-installshield-package/
http://helpnet.flexerasoftware.com/installshield16helplib/AddingPrereqDependency.htm

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Marco Bertschi · Answer 1 · 2013-03-13T11:48:00

Solution 1

The setup can possibly fail if you are not executing it with admin rights but try to do something which would require administrative rights.
As another approach (which is IMO better) you can use the MSI log file[^] which show you every step which happens while installing and should display you the exact error message.
You can use the descripted Vista-steps for Windows 7 & 8 too.

cheers,
Marco Bertschi

Posted 13-Mar-13 11:48am

Marco Bertschi

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Prakash Sekhar 14-Mar-13 1:49am

I do have admin rights while crating the setup so i guess that shud not be an issue. Can you tell me where to look for the MSI log file?

Marco Bertschi 14-Mar-13 4:46am

There is a description for it on the web (You can use the steps necessary for Vista for Win 7 & 8 too):
http://www.installationdeveloper.com/686/using-log-files-in-installshield/

Nelek 15-Mar-13 5:27am

Nice links. +5

Prakash Sekhar 22-Mar-13 10:24am

When i build my install shield project, a folder called "program files" with all application files is created inside the DiskImages folder. The setup reads all the application files from the program files folder. When i try to install in other machines it is reading/searching contents from that program files folder and the installation wizard displays an error that "particular file is not available in the path "...\program files" and the process stops there.

Prakash Sekhar 17-Apr-13 7:40am

I am still facing that setup issue. I am not getting any errors while building the setup but when i am installing it is being stopped abruptly. The error message i am getting is "Installation was stopped abruptly. Please run the setup sometime later." I have no idea on how to proceed with this? Can anyone help me on it?

Marco Bertschi 17-Apr-13 8:55am

I have no idea what this error means. What does the install log say?

Prakash Sekhar 17-Apr-13 9:18am

I am not able to find the install log. Where do i find it?

Marco Bertschi 17-Apr-13 10:08am

Please consider this website:
http://www.installationdeveloper.com/686/using-log-files-in-installshield/

Prakash Sekhar 19-Apr-13 1:06am

I checked that but the log file has information about the Installshield installation only. I am not able to find anything related to Setup creation errors. Also it is saying that all exe/dll files have to be digitally signed for the setup to work. Is that mandatory?

Prakash Sekhar 24-Apr-13 6:14am

How to select a particular version for a particular category? For eg. if Option A has 4 sub-versions then i must be able to see all the 4 sub-versions when i select Option A. I should be able to select only one particular sub-version.

Marco Bertschi 24-Apr-13 6:16am

IDK, this is a seperate question.

Prakash Sekhar 25-Apr-13 7:45am

I agree it is a different question, but can you give a solution for it. I am stuck with it and not able to proceed further...If i install it i am getting the sub-versions as a seperate folder and not inside the category.

Marco Bertschi 25-Apr-13 7:59am

I have no idea about how you can solve the second, best way for you to get an answer is to post another question.

InstallShield Setup creation

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