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Hello Everyone,
We are facing issues on templates for older documents(.doc). The requirement is to convert the .doc file into .docx format and upload into FileNet system. Challenging is these doc files are using some templates(.dot) which are shared on a remote server. That server no longer in existence.
When we try to open these documents, it is taking forever to open in search of those template files(.dot).


What I have tried:

To achieve this, we have already tried following options, but could not succeed.
1.Initially, we tried with doc to docx conversion using C#. It was working fine till Nov'2021. After that, there was a Microsoft office update got installed on the machines across the account, then on it is not able to convert the files.
2. We tried to convert the doc files (having templates) to PDF using Microsoft Power Automate flow as we did not get any options to convert it to DOCX directly using flow.
3. Also, we tried to use multiple docs(.doc) to docx convertor tools, but none could resolve (Convert) the issue due to templates.
4. We tried VBA script for convert the DOC to DOCX without opening the document while conversion. It did not work as well.
Please help us on how to convert .doc files to .docx files by ignoring the templates.
Posted
Updated 13-May-22 2:27am

1 solution

This is a question for Microsoft Support. It has nothing to do with writing code, which is what this site is about.
 
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Comments
nikhil nishant 23-May-22 6:28am    
This is related to .NET technology. We are just trying to find out ways to convert the .doc files to .docx files by ignoring the templates.
Dave Kreskowiak 23-May-22 8:08am    
I'm still going to say your best source of information is going to be Microsoft Support. You're doing something few ever do, and the likelihood of someone who has stumbling upon your question is next to 0.

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