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1-Jun-23 18:43

So my CPU needs to be rebonded to the cooler using "liquid metal" - properly this time because it wasn't done right from factory.

Please accept our apologies for
the repair delays you have experienced. We know how critical it is to
have your Lenovo device repaired as quickly as possible and we
appreciate your continued patience and understanding.

Apparently they can't find liquid metal.

I've got a guy in Florida who has worked on a ton of these Legion laptops. He charges a reasonable amount to redo the thermals on it, and he'll even dial in the processor's clock and voltages for you on your shiny new i9. He can do it all without voiding the warranty, and people are singing his praises on the Legion Discord server.

My current plan is to wait and give Lenovo a chance to do right by me.

This guy in Florida is my plan B.

Not my favorite position to be in - having to go outside official channels to get reliable work done, but I've heard bad things about Lenovo's service techs. Like, they'd be better off working a deep fryer.

I guess as long as they don't destroy it I'll give them a chance, but I may insist on watching them work on it.

Ugh. It's a bad place to be when I'm more inclined to trust "some guy" than Lenovo.

There's smoke in my iris
But I painted a sunny day on the insides of my eyelids
So I'm ready now (What you ready for?)
I'm ready for life in this city
And my wings have grown almost enough to lift me

RickZeeland1-Jun-23 19:13

RickZeeland

1-Jun-23 19:13

I have heard about fried motherboards caused by service people not used to liquid metal paste, after spilling some in places where it should not be Unsure | :~

honey the codewitch1-Jun-23 19:37

1-Jun-23 19:37

Yep, and I really hope they don't screw it up, because this particular bit of silicon die is lovely. I've undervolted the caches by 100mV! And it's still stable. That's great. Silicon lottery. Now if it was just bonded correctly my temps would be fantastic.

There's smoke in my iris
But I painted a sunny day on the insides of my eyelids
So I'm ready now (What you ready for?)
I'm ready for life in this city
And my wings have grown almost enough to lift me

Daniel Pfeffer1-Jun-23 19:51

Daniel Pfeffer

1-Jun-23 19:51

honey the codewitch wrote:
I've got a guy in Florida

You're going to trust a Florida Man with your pride and joy? OMG | :OMG:

Given that your portable is still under warranty, I don't see how you can avoid going the official route. The question is why a new portable needs servicing. Apparently Lenovo's QC is not all it should be. Sigh | :sigh:

Freedom is the freedom to say that two plus two make four. If that is granted, all else follows.
-- 6079 Smith W.

honey the codewitch1-Jun-23 19:53

1-Jun-23 19:53

Yeah, he may strap a gator to it and power it with meth. Laugh | :laugh:

The QC I'm giving them the benefit of the doubt. Everybody makes a bad batch once in awhile. It's what they do about it at the end of the day that is the measure of their product.

There's smoke in my iris
But I painted a sunny day on the insides of my eyelids
So I'm ready now (What you ready for?)
I'm ready for life in this city
And my wings have grown almost enough to lift me

dandy722-Jun-23 3:33

dandy72

2-Jun-23 3:33

honey the codewitch wrote:
I guess as long as they don't destroy it I'll give them a chance, but I may insist on watching them work on it.

Sounds like one of those cases where people say they charge $X for some work, $X*2 to let you watch, and $X*10 to let you help.

honey the codewitch2-Jun-23 4:12

2-Jun-23 4:12

It's all part of my warranty service. If they started asking for money my next call would be to Lenovo.

There's smoke in my iris
But I painted a sunny day on the insides of my eyelids
So I'm ready now (What you ready for?)
I'm ready for life in this city
And my wings have grown almost enough to lift me

charlieg2-Jun-23 5:43

charlieg

2-Jun-23 5:43

Amazon.com: Thermal Grizzly Conductonaut Thermal Grease - 1 Gram Set + 3 Applicators + Pads - Liquid Metal Thermal Paste for Cooling The CPU, GPU Value Pack : Electronics[^]

or is there some sort of weird product? The thermal paste is supposed to be non-conductive to avoid issues mentioned.

On a complete side note - you mentioned you do your development using Linux. What version do you use?

Charlie Gilley

“They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

Has never been more appropriate.

honey the codewitch2-Jun-23 5:53

2-Jun-23 5:53

LOL we were just talking about how that crap pumps out in a week's time.

Better to go with Honeywell PTM, but no in this case, you'd use liquid metal compound as that's what was applied from the factory. It's not the same as standard PTM.

charlieg wrote:
On a complete side note - you mentioned you do your development using Linux. What version do you use?

Some on Linux. Some on Windows. I use Ubuntu. People hate on it, but my clients don't pay me to troubleshoot issues with my linux install. Ergo, when linux runs into a problem - and it will - I can go on a forum and someone has already solved it. The larger the userbase, the more likely that is. Ubuntu has among the largest userbases out there. That's why I use it.

There's smoke in my iris
But I painted a sunny day on the insides of my eyelids
So I'm ready now (What you ready for?)
I'm ready for life in this city
And my wings have grown almost enough to lift me

charlieg2-Jun-23 6:26

charlieg

2-Jun-23 6:26

Interesting. It's always been my goto if my laptop starts warming up. I've not heard about the Honeywell product.

And, thanks for the pointer on ubuntu. Stability is everything.

Charlie Gilley

“They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

Has never been more appropriate.

jmaida2-Jun-23 10:33

jmaida

2-Jun-23 10:33

Ditto on Ubuntu

"A little time, a little trouble, your better day"
Badfinger

Roger Wright2-Jun-23 19:41

Roger Wright

2-Jun-23 19:41

I've got a lot of reservations about Lenovo. Back when they were IBM, they made fairly inadequate laptops, but I really liked that they published online repair manuals that showed how to get into the damned things. Nobody else has ever done that, and I was impressed. But since the sale (or spin-off) to create Lenovo, I've been kinda leery of their products. Please keep us posted on how this all transpires!

Will Rogers never met me.

honey the codewitch3-Jun-23 1:44

3-Jun-23 1:44

I had a top of the line thinkpad back when IBM had them. It was probably the nicest laptop in terms of function and build quality that I'll ever own.

I'm guessing their lower end ones didn't share those features.

There's smoke in my iris
But I painted a sunny day on the insides of my eyelids
So I'm ready now (What you ready for?)
I'm ready for life in this city
And my wings have grown almost enough to lift me

Wordle 713

StarNamer@work1-Jun-23 13:19

StarNamer@work

1-Jun-23 13:19

Wordle 713 3/6

⬛⬛⬛⬛⬛
⬛⬛🟨⬛🟩
🟩🟩🟩🟩🟩

Amarnath S1-Jun-23 13:46

Amarnath S

1-Jun-23 13:46

Wordle 713 3/6

⬜🟨🟨⬜🟨
⬜⬜🟨🟩🟩
🟩🟩🟩🟩🟩

OriginalGriff1-Jun-23 18:45

OriginalGriff

1-Jun-23 18:45

Wordle 713 4/6*

⬜⬜⬜⬜⬜
🟨⬜🟨⬜⬜
⬜🟩⬜🟩🟩
🟩🟩🟩🟩🟩

"I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
"Common sense is so rare these days, it should be classified as a super power" - Random T-shirt
AntiTwitter: @DalekDave is now a follower!

Shane01031-Jun-23 19:01

Shane0103

1-Jun-23 19:01

Wordle 713 3/6

⬜🟨⬜⬜⬜
⬜🟨⬜🟨⬜
🟩🟩🟩🟩🟩

Re: Wordle 713 4/6

jmaida1-Jun-23 21:12

jmaida

1-Jun-23 21:12

Wordle 713 4/6

⬜🟨⬜⬜⬜
⬜⬜🟨⬜⬜
⬜⬜⬜🟩🟩
🟩🟩🟩🟩🟩

"A little time, a little trouble, your better day"
Badfinger

Re: Wordle 713 - 4 4 me

pkfox1-Jun-23 21:31

pkfox

1-Jun-23 21:31

⬜⬜⬜⬜⬜
⬜🟨⬜🟨⬜
⬜⬜🟨🟩🟩
🟩🟩🟩🟩🟩

In a closed society where everybody's guilty, the only crime is getting caught. In a world of thieves, the only final sin is stupidity. - Hunter S Thompson - RIP