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QuestionWindows Service interaction with Sys Tray icon Pin
JD8612-Oct-12 5:40
JD8612-Oct-12 5:40 
AnswerRe: Windows Service interaction with Sys Tray icon Pin
JD8612-Oct-12 5:41
JD8612-Oct-12 5:41 
AnswerRe: Windows Service interaction with Sys Tray icon Pin
Eddy Vluggen12-Oct-12 5:45
professionalEddy Vluggen12-Oct-12 5:45 
GeneralRe: Windows Service interaction with Sys Tray icon Pin
JD8612-Oct-12 5:48
JD8612-Oct-12 5:48 
GeneralRe: Windows Service interaction with Sys Tray icon Pin
Dave Kreskowiak12-Oct-12 6:08
mveDave Kreskowiak12-Oct-12 6:08 
GeneralRe: Windows Service interaction with Sys Tray icon Pin
Eddy Vluggen12-Oct-12 10:57
professionalEddy Vluggen12-Oct-12 10:57 
GeneralRe: Windows Service interaction with Sys Tray icon Pin
JD8612-Oct-12 11:11
JD8612-Oct-12 11:11 
AnswerRe: Windows Service interaction with Sys Tray icon Pin
Eddy Vluggen12-Oct-12 13:33
professionalEddy Vluggen12-Oct-12 13:33 
JD86 wrote:
nor do I care for the way you are coming off.

Sets the tone just nicely Smile | :)

JD86 wrote:
A Windows application is better in this case instead of a web application.

With a windows application a user can EASILY click a button to take a screenshot that has the error message on the screen. With a web application this would not be easy if possible (maybe with installing some active-x crap or something).

Good point. I pointed out the possibility of a simple webform, as a browser is even available on most phones. It's easily accessible, and has a low threshold for the user. You're right that screenshots are invaluable when providing assistance. Same goes for having TeamViewer on there and having access to the log-files.

JD86 wrote:
So if you want to get technical then a web form for submitting a ticket is less ideal than an application that we can push out with our monitoring service.

..that sounds like it's got more features than making screenshots?

JD86 wrote:
Anyways I'm not going to worry about something to make sure the process is running at all times. I think it will be a rare occurrence when it isn't running anyways... so we can just deal with that when it comes.

Given the background, you do. I'd advise to try and "make it easy to submit" for a user; that's a bit broader focus, and could contain something like making your app easily restartable. My parents are using a shortcut to start their TeamViewer - it needn't be always on, as the shortcut is on the taskbar.
Bastard Programmer from Hell Suspicious | :suss:
if you can't read my code, try converting it here[^]

QuestionRenaming tool project/class structure Pin
Adam_Dev12-Oct-12 4:46
Adam_Dev12-Oct-12 4:46 
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Eddy Vluggen12-Oct-12 5:28
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Adam_Dev14-Oct-12 22:13
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Eddy Vluggen15-Oct-12 0:40
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AnswerRe: Renaming tool project/class structure Pin
n.podbielski12-Oct-12 5:35
n.podbielski12-Oct-12 5:35 
QuestionHow to implement a resumable HTTP download? Pin
Jun Du12-Oct-12 3:48
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Eddy Vluggen12-Oct-12 5:07
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QuestionHow to change color (combo,Text etc) when enable=false Pin
himmubhai12-Oct-12 3:09
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Marco Bertschi12-Oct-12 4:53
protectorMarco Bertschi12-Oct-12 4:53 
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himmubhai12-Oct-12 6:13
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QuestionCan someone explain this... Pin
DanielSheets12-Oct-12 2:34
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Eddy Vluggen12-Oct-12 2:38
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GeneralRe: Can someone explain this... Pin
DanielSheets12-Oct-12 2:40
DanielSheets12-Oct-12 2:40 
GeneralRe: Can someone explain this... Pin
Eddy Vluggen12-Oct-12 2:51
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GeneralRe: Can someone explain this... Pin
DanielSheets12-Oct-12 2:55
DanielSheets12-Oct-12 2:55 
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OriginalGriff12-Oct-12 3:52
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DanielSheets19-Oct-12 1:31
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